Hold the line—your new hold music has arrived

Hold the line—your new hold music has arrived

February 26, 2016
Hold the line—your new hold music has arrived

At long last, the winning track from our hold music contest is here. Perhaps you thought we were holding out on you. When we asked you to hold your horses back in December, you might have said to yourself, “Now hold on just a minute. I’m excited to add this hold music to my phone system now. Why is Zendesk making me wait?”

We apologize for keeping you in a holding pattern. But these things take time. The music had to be mixed, mastered, and tested on various phone systems. And then our resident music nerds had to nerd out about how to get the best sound quality on a platform that was not designed with sound quality in mind. Is it possible we obsessed over it a bit too much? Maybe. Sometimes it’s hard to hold yourself back.

Through it all, we managed to hold onto the idea that this was a thing worth doing. We worked, iterated, revised, and remixed—and, in the end, we got it done. (Please hold your applause.) It is with great pleasure that we present to you results of the great Zendesk Hold Music Contest of 2015: Four, as in X.

Use this link to be magically transported to a place where you can download the track for free. Play it as hold music for your own customer phone support system, wherever and however you want—no holds barred.

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