White Paper

How companies thrive after switching from Salesforce to Zendesk

Published November 23, 2020
Last updated March 3, 2021

Companies that switch from Salesforce to Zendesk gain innovation, agility, and the ability to deliver superior, modern customer experiences — all while achieving a lower cost of ownership.

Explore this eBook to learn how companies of all types, large and small, have flourished after making the switch from Salesforce to Zendesk. For example:

  • Prosper increased CSAT 10% and reduced onboarding time by 50%
  • Mediaocean’s help center usage increased 305% and internal satisfaction rose 40%
  • Lending Club resolved 12% of inquiries automatically with AI powered auto suggestions

Read these and other success stories to understand how switching to Zendesk can help your company thrive.