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Employee experience solution

AI-powered employee service

Use Zendesk for EX today with zero code or engineering help required. It works right out of the box, or you can customize with the HR tools in our marketplace—including Okta, LumApps, and more.

Trusted by leading brands


Modernize your internal support

Be as helpful to your employees as you are to your customers. Zendesk for work keeps employee requests organized and prioritized, freeing internal teams to focus on big picture tasks.

An employee-friendly approach to internal service

Support your internal support teams with AI, automations, and workflows—deflecting more tickets and speeding up resolution times.

The flexible solution for HR and IT teams

Zendesk serves internal teams of all stripes. Choose your use case and take a tour—or browse the FAQs for even more information.

The Zendesk Marketplace

Apps that help you scale

Choose the internal support system you need now and add apps from the Zendesk Marketplace as your business expands.

Visit the app marketplace
For HR Teams

Connect popular apps like Slack and Zoom to reduce system switching.

For IT Teams

Gain visibility into asset management with apps like Oomnitza and EZOfficeInventory.

For all teams

Build custom processes and manage your workflow with apps such as Myndbend and SweetHawk.


Homebridge uses Zendesk to power internal operations

“People kept using it, and kept giving raving, positive reviews—everyone from the account executives, brokers, and the B2B partners that they supported...It was a good fit, so we started bringing in other groups to Zendesk.”

Ben Chapman

Director of Client-Facing Experience and Analytics at Homebridge

Read more

4 months

Time to value


Increase in efficency


Internal departments using Zendesk

Bring Zendesk to work today

Contact Sales