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Google Forms

This integration connects Zendesk's action builder to Google Forms, enabling automated workflows for form lookups and survey response searches within support processes.

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Informazioni su questo connettore

The Google Forms integration allows Zendesk admins to connect action flows to Google Forms, automating workflows that involve retrieving form information and searching through survey responses. By integrating these external systems, organizations can improve collaboration and maintain seamless experiences across multiple platforms. The integration enables data retrieval from Google Forms directly within Zendesk support processes, streamlining operations without switching between systems.

Actions

Sono disponibili le seguenti azioni

Lookup form
Search responses

Screenshot

Dettagli del connettore

Requisiti

All Suites: Team, Growth, Professional, Enterprise, or Enterprise PlusSupport: Team, Professional, or EnterpriseMust authorize Google scopes: forms.body.readonly, forms.responses.readonly, and drive

Come connettere

In Admin Center, go to Apps and integrations > Actions > Action flowsCreate or edit an action flowUnder External actions, select Google FormsClick ConnectFollow Google Form's authentication prompts

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