Instagram is a platform that lets your brand stand out. With this Instagramer Suite, your customer support on Instagram will stand out too!
Grow Loyalty across your Customers, convert it into Sales, and Profit growth
Improve client Satisfaction, and create the best Customer Experience on the market
Save up to 10.000$ annually using Instagram Suite with your current ZD Support (for 20 agents)
Connect multiple Instagram accounts via the official Instagram API
Respond to Instagram Posts, Reels Comments and Direct Messages
Receive and Reply with Text, Images, Video, Files, GIFs, Emoji
Receive Story Replies and Mentions
Reply via Zendesk mobile app (iOS and Android)
Prioritize requests from users with a large followers user base
(soon) Non-organic (Ads) Post Comments and Shop messages
(soon) Private replies to Post Comments
Unleash the full helpdesk power - use macros, triggers, SLAs and Explore Reports the same way you used to work with e-mails
For annual payment options, contact us via our help center.
We are looking for your feedback! Please rate the app below or visit our help center to get our support.
Apps install directly into your account
Free 14-day trial, then $29.00 per month
Post/Reels comments only.
Free 14-day trial, then $49.00 per month
1 account and 500 messages included
Free 14-day trial, then $89.00 per month
2 accounts and 6000 messages included
Free 14-day trial, then $119.00 per month
5 accounts and 25000 messages included. * Additional accounts - 23$ per account per month. * Unlimited messages - 399$ per month * Annual contract options * Volume discounts