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Zendesk Appoints New Director of Sales to Amplify Growth Across Australia and New Zealand

March 1, 2013

MELBOURNE, AUSTRALIA – March 1, 2013 – Zendesk, the proven cloud-based customer service software provider, today announced Gavin Muldoon as its new director of sales for Australia and New Zealand.

Originally from New Zealand, Muldoon has spent his IT career based in Melbourne. He brings to the role 22 years of experience working in the technology sector, the latter 12 of which were spent in sales management and business development roles working in distribution, integration and vendor companies.

Notable career successes include: building Express Data’s Victorian branch; overseeing the Victorian enterprise sales business for WorldCom through its merger with UUNET; developing the sales strategy and building a sales team from scratch for IP Systems; and achieving outstanding sales results for Commander where he was recognised as one of the company’s award winning salespeople.

Muldoon is also experienced in working with startups, having set up his own successful security consulting businesses that he last year sold to one of Australia’s leading consultancy practices.

At Zendesk, Muldoon’s main focus will be on further fuelling the company’s already impressive growth in the region, with a specific responsibility to double sales over the next 12 months in Australia and New Zealand. He initially heads up a team of five which he aims to grow to at least eight during the same period.

Commenting on this latest appointment, Michael Hansen, Vice President and Managing Director for Zendesk, Asia Pacific, said, “Zendesk has an ambitious team chasing some equally ambitious growth targets. When we decided to bring on board a director of sales, we agreed it needed to be someone who shared our vision of understanding not only the latest technologies, but also what it takes to deliver great customer service. Gavin delivered on both counts, and also on so much more. He is already putting in place the foundations for us to develop and nurture a sales team that will see our operations in Australia and New Zealand continue to expand at a rapid rate. We are excited about what the coming months will hold with Gavin as part of our team.”

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About Zendesk

Zendesk is the leading provider of proven, cloud-based customer service software. For growing organisations, Zendesk is the fastest way to enable great customer service. More than 25,000 Zendesk customers, including Gilt Groupe, Box, and Disney, trust Zendesk withtheir most valuable assets: their customers, partners, and employees.

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