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Zendesk Honoured Three Times in 2013 Australian Business Awards

July 3, 2013

Winner of the 2013 Australian Business Award for Best Software, Winner of the 2013 Australian Business Award for Product Value, Winner of the 2013 Australian Business Award for Product Excellence

MELBOURNE, AUSTRALIA -–July 3, 2013 – Cloud based customer service software provider, Zendesk, has been honoured three times in the Australian Business Awards winning the Best Software, Product Value and Product Excellence categories.

Commenting on the triple award win, Michael Folmer Hansen, vice president and managing director, APAC, Zendesk, said: “These awards recognise the strengths Zendesk, software which was developed to help organisations improve their customer service, irrespective of their size. As a cloud based software solution, we enable our customers to provide a great customer service, something which gives them a real competitive edge in their markets and we’re thrilled to be rewarded for our efforts.”

Now it its eighth year, The Australian Business Awards is a highly regarded national program with an established set of business and product award categories assessing the core values of business excellence, product excellence, sustainability and responsibility. The program engages with leading corporate, government and non-government organisations across key industry segments, including financial, manufacturing, professional services, energy, telecommunications, construction, transport, healthcare, education, food services and retail. Winners of the program are publicly honoured for their industry-leading initiatives and products.

Launched in 2007, Zendesk has transformed customer service for over 30,000 organisations worldwide. Zendesk’s cloud based solution can be used on any device from anywhere, enabling customer service teams to provide a great service to their customers at anytime.

Ms. Tara Johnston, Program Director, The Australian Business Awards says, “Zendesk is a worthy recipient and has demonstrated a commitment to excellence that stands out amongst a dynamic field of Australia’s elite.

“The Australian Business Awards recognise our most innovative organisations, their outstanding achievements and contribution to the Australian economy. The awards raise the bar across all aspects of quality management and provide organisations with ways to review their business and product performance as well as identify their core strengths,” Ms Johnston adds.

“An Australian Business Award solidifies Zendesk’s place as a leader alongside our best in business. As well as achieving outstanding outcomes, the honourees have enhanced the reputation of their professions and have demonstrated their best endeavours across business, industry and the community. Australia’s modernised economy is providing a stable platform for a wide spectrum of sectors to increase their competitiveness through concerted ICT development, manufacturing innovation, a dynamic services sector, a growing knowledge economy and a world class primary sector.”

The Australian Business Awards 2013 saw one hundred winners (ABA100) announced across twenty business and product award categories. The business entries were assessed using key criteria covering planning, research and development, execution and implementation, impact and outcomes, performance management and industry contributions. The product entries were assessed using key criteria covering product features, benefits, performance and sustainability.

About Zendesk

Zendesk is the leading provider of proven, cloud-based customer service software. For growing organisations, Zendesk is the fastest way to enable great customer service. More than 30,000 Zendesk customers, including LJ Hooker, Disney and Vend trust Zendesk with their most valuable assets: their customers, partners, and employees. Learn more at


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