Skip to main content

For media, analyst, and speaking inquiries, please contact us.

Zendesk Wins “Best in Cloud” Award from Leading German IT Publication

October 20, 2011

SAN FRANCISCO, CA – October 20, 2011 – San Francisco-based Zendesk, the proven cloud-based help desk software provider, recently competed at the “Best in Cloud” conference, and today announced it has won the “Best in Cloud” award.

The event took place at the Capitol Theatre in Offenbach near Frankfurt, Germany.

The aim of the event, hosted by COMPUTERWOCHE, one of Germany’s leading IT magazines, is to award those companies with the best cloud offerings and projects, as well as highlight innovators in the market.

Participating companies were judged by a panel of experts in IT, science, new media, telecommunications and social media, as well as by the audience. Each company was given only six minutes for their presentation.

Speaking on behalf of Zendesk was Bjoern Bauer, head of customer care for CoreMedia, and Nils Rebehn, account manager for Zendesk DACH (Germany, Austria, Switzerland). The duo impressed panel members and the audience by submitting and resolving a support query, in real-time, during their presentation.

Also impressive, was CoreMedia’s mention of how it took the company only five minutes to have their Zendesk up and running.

“Basically we went online, entered the name of our help desk, pointed our email to it, logged on and we were up and running. We were able to make any configurations as we went and didn’t need programmer to do it,” Bauer said. “The other benefit is that because the costs are shared across thousands of companies, it’s really inexpensive. This meant that we were able to give access to everyone in our company, so we now have a whole company view of customer care and many hands helping out.”

In the category “Software as a Service – Private Cloud,“ Zendesk competed alongside Pervasive, Brainloop AG, MATERNA GmbH, and Wassermann AG to win the “Best in Cloud” Award 2011.

“We at Zendesk are very grateful to receive this prestigious award,” said Matt Price, Zendesk’s General Manager, EMEA, while accepting the award. “It is a great honor to be recognized along side other visionary and innovative cloud companies.”

About Zendesk

Zendesk is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 25,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at

Return to newsroom


The press releases contained in this archive section are provided for historical purposes only. The information contained in each press release is accurate only as of the date each press release was originally issued. Zendesk, Inc. disavows any obligation to update the information contained in such press releases after the date of their issuance.

Latest articles

Zendesk launches venture fund to fuel AI startups

SAN FRANCISCO and LONDON – June 20, 2024 – Zendesk, the company providing the most complete…

Supporting World Environment Day: Zendesk launches first Supplier Sustainability Guide

At Zendesk, we believe a collective approach is essential to forge a low carbon future for…

Zendesk welcomes Chris Donato as President of Sales and Field Engineering

Zendesk announced today it has appointed Chris Donato as its new President of Global Sales and…

Zendesk honored for social impact and crisis response initiatives

Zendesk and Tech for Good partner, The International Rescue Committee’s (IRC), have won two Engage for…