Evenemang
Våra evenemang är den bästa delen av din arbetsdag. Vi erbjuder utbildningar, webbinarier och konferenser som du faktiskt vill vara med på.
Explore the future of intelligent EX
Virtual | On-Demand
Join us for our first-ever EX Trends webinar on June 11th, where AI meets the future of work, empowering IT and HR leaders with strategies for an efficient and data-driven employee experience.
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Zendesk Relate 2024 keynote and featured sessions
Online
Learn the Zendesk vision for the future of exceptional customer and employee experiences, and hear about our latest product innovations that will deliver transformational change and prepare you for AI-first service.
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CX Trends 2024
Virtual Event | AMER
The sixth annual CX Trends report is here. Now, it’s time to dive deeper. During this event, we’ll dig into the ten trends leaders must understand in order to deliver intelligent CX this year.
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The Next Big Zendesk AI Drop
Virtual event
Coming in hot: All-new AI capabilities. Watch our virtual product reveal to learn about our new generative AI capabilities—and how they’re impacting CX, EX, and data security.
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31
Jul
Showcase Tokyo
Tokyo | July 31st, 2024
Zendesk’s largest forum in Japan, helping companies grow through business strategies that utilize AI. In addition to cutting-edge AI technology and CX/EX trends, we will introduce future strategic developments. We will deliver a wide range of content, including case study presentations by rapidly growing companies such as Adastria and a social gathering for participants! At the product booth, you can also experience Zendesk's latest AI functions. Please come and visit us.
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13
Aug
Showcase São Paulo
São Paulo | 13 August 2024
In this day full of content and connection, you will delve deeper into the new era of exceptional experiences alongside a great CX team. Get ready for a day of exchanging knowledge with executive decision-makers from the areas of CX, IT, HR and Operations, and expand your potential to deliver truly exceptional experiences.
Anmäl dig i dagVisar 2 av 2 evenemang
Explore the future of intelligent EX
Virtual | On-Demand
Join us for our first-ever EX Trends webinar on June 11th, where AI meets the future of work, empowering IT and HR leaders with strategies for an efficient and data-driven employee experience.
Titta nu
Next Level CX: Getting started with Zendesk AI
Virtual | On-Demand
This Jump Start product demo introduces you to all the AI-powered features Zendesk has to offer. It also shows you how to leverage these features to achieve your business goals and walks through the key items you need to set up in less than 10 minutes.
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Next Level CX: How to optimize your CX operations with AI
Virtual | On-Demand
Learn how to resolve issues faster without sacrificing quality, optimize team productivity, and unlock greater quality and efficiency for self service - all powered by automation, machine learning, and generative AI.
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Next Level CX: Getting started with Zendesk QA
Virtual | On-Demand
Watch this 10 minute demo video on the Zendesk QA (formally Klaus) tool and learn how to get started with your trial. Don't just stop at optimizing productivity - improve service quality. With QA + WFM, you will be able to unlock the power of everyday customer interactions to deliver consistently better customer service quality and increase loyalty.
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Next Level CX: How to lead an impactful team of agents w/ WFM + QA
Virtual | On-Demand
Join us as we dive into the importance of optimizing your support team’s speed, accuracy, and personalization with Zendesk’s Workforce Engagement solutions (QA and WFM).
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Unlocking the power of AI for CX
Online
Spend an hour diving deeper into AI market trends and the resulting challenges many businesses are facing in our upcoming webinar. We’ll bring together some of the brightest minds in CX, including experts from International Data Corporation (IDC), AWS, and our very own Cristina Fonseca, VP of Product at Zendesk.
Titta nuVisar 6 av 100 evenemang