Providing a great customer experience during the holiday rush

Available On-Demand

About

Did you know that ticket volumes can increase as much as 42% for retailers over the holiday season? With Black Friday and Cyber Monday right around the corner, it’s more important than ever to make sure your Zendesk is optimized for the oncoming flurry of customer inquiries.

Join the Zendesk Product Marketing team as they take a deep dive into a few tips that’ll help you provide a great customer experience throughout the holiday season, such as:

● How to structure your FAQs to deflect more tickets
● Ways to embed support functionality throughout your customer’s buying journey
● Why you should bring in AI to help with repetitive inquiries

After this 30 minute webinar, you’ll know more about features that’ll help your customers self-serve and make your team more efficient during the yearly rush. And hopefully that’ll turn into a few more holiday sales.

Watch now!

Complete the form below to view your webinar:

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid phone number
Please enter your company name
Please select number of employees
Please select your country
Please also send me occasional emails about Zendesk products and services. (You can unsubscribe at any time.)
Please select an option

Thanks for registering! Check your inbox for a confirmation email with a link to the webinar.

Sorry, something went wrong!

Please reload the page and try again, or you can email us directly at support@zendesk.com.

We are sending your request...please wait.

Speaker

Andrew is

Andrew is a Product Marketing Manager at Zendesk who loves to help companies measure and understand the entire customer experience. Ruslan is a Senior Product Marketing Manager for Zendesk’s Data products with a focus on Artificial Intelligence and Machine Learning.

Thanks for registering! Check your inbox for a confirmation email with a link to the webinar.