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Diversity, equity, and inclusion

Diversity, equity, and inclusion

Diversity, equity, and inclusion

Latest stories

Empowering organizations to empower women

Empowering organizations to empower women

For International Women’s Day on March 8th, the theme is #ChooseToChallenge, prompting both men and women around the world to call out gender bias and inequality when they see it.

We support the Asian American and Pacific Islander community

We support the Asian American and Pacific Islander community

Real change requires ongoing and continued action. Here are the steps we are and have been taking.

A more diverse workforce leads to better products

A more diverse workforce leads to better products

Panelists at SXSW shared how to change the conversation, and hiring practices, around disabilities—hear from leaders at Be My Eyes, Fiverr, and Etsy.

Gender equality in the workplace

Gender equality in the workplace

In the wake of 2020, 1 in 4 women are considering ‘downshifting’ their careers or leaving the workforce, according to McKinsey & Company and Lean In’s annual “Women in the Workplace” report.

Closing the gender gap in customer service leadership roles

Closing the gender gap in customer service leadership roles

This International Women’s Day, women show up as the antidote to burnout and champions of DEI and advancement into leadership roles—even as the gap in burnout between men and women has nearly doubled in the past year.

Research and trends
Elevating women and embracing equity

Elevating women and embracing equity

See how Zendesk partners are creating more equitable workplaces, advancing women’s careers, and empowering women across the globe.

Social impact
6 companies tackling social justice and inspiring customers

6 companies tackling social justice and inspiring customers

As many as 70 percent of consumers want brands to take a stand on social and political issues. Brands shouldn’t be afraid to take a stand, but they’ll need to prove their credibility to customers.

Industries
Growing up vs. adulting: the journey toward adulthood has changed

Growing up vs. adulting: the journey toward adulthood has changed

These days, no matter your age, becoming an adult is more a choice than the effect of time. Young people in their late teens and early twenties flirt with adult-like behavior and try it on for size. And when they embrace it? They post it online. It's called adulting, and yes, there's a hashtag.