SAN FRANCISCO, CA — August 27, 2015 — Zendesk Inc. (NYSE: ZEN) today announced that the first
Relate Live conference will kick off in New York on October 7-8, 2015, with keynotes by Starlee Kine, host of Gimlet Media’s popular “Mystery Show,” recently dubbed Vanity Fair’s “podcast obsession,” and journalist Jon Ronson, author of newly released book So You’ve Been Publicly Shamed.
Relate Live is designed for leaders who want to build better customer relationships for their organizations and businesses—whether by creating a customer-centric culture, developing a unique customer experience and service approach or using data to understand their customers better. People in executive leadership, customer engagement, customer happiness, customer service and marketing roles will take part in this event. The two-day event will be hosted by Jason Kelly, New York bureau chief at Bloomberg.
Kine will share how the art of interviewing and storytelling can help build more authentic relationships in business and with customers.
Also headlining will be New York Times best-selling author Ronson, whose most recent book explores the growing culture of public shaming, where one tweet has the potential to ruin a person’s personal and professional life. “What’s fascinating is that those of us on social media now have the power,” said Ronson. “We can destroy the ‘relationships’ we have online and the lives of others very quickly, if we decide those people are shame-worthy.”
Other speakers will include Mikkel Svane, Zendesk founder and CEO, who will discuss the business impact of today’s new era of customer relationships. He will be joined by innovators and customer experience leaders who helped to shape organizations such as BaubleBar, Acquia, Next Big Sound, and charity: water. They will also share techniques, tools and philosophies for managing and developing world-class customer service organizations.
The new global conference series is part of a broader initiative called Relate aimed at providing inspirational and informative content, professional development and live events to leaders in customer experience. Plans are underway for additional events in the U.S. and abroad in 2016.
To register and see the full agenda go to: https://relate.zendesk.com/
(Early Bird pricing of $375 ends 6pm EDT on September 10).
Zendesk provides a customer service platform designed to bring organizations and their customers closer together. With more than 60,000 paid customer accounts, Zendesk’s products are used by organizations in 150 countries and territories to provide support in more than 40 languages. Founded in 2007 and headquartered in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia and South America. Learn more at www.zendesk.com