Power self-service with Help Center Sometimes the best customer experiences happen when customers serve themselves. In fact, self-service is quickly becoming customers’ most preferred channel for support. Zendesk makes it easy to deliver seamless self-service experiences and reduce support requests with the fully customizable Help Center, a knowledge base, online community, and self-service portal–all-in-one.
"Sometimes the best experience is when information is easily found without the need to contact us directly. Our Help Center was a priority for both our supporter experience and creative teams. Our design is simple and beautiful. It’s thoughtful, inviting, and powerful. And Help Center has allowed us to achieve all of these things."