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Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee Service
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The big impact of small change: Introducing Zendesk’s Recharge Fridays
The pandemic has impacted the employee experience in a variety of ways. From where we work,…
Zendesk welcomes Cleverly
At Zendesk, we believe a key component of providing great customer experiences includes ensuring your agents…
Pride is about celebrating inclusion for all employees
June is Pride month in the United States, a month-long celebration of Lesbian, Gay, Bisexual, Transgender…
Building the best customer experiences with Facebook and Zendesk
At Zendesk, we’re big believers in the power of messaging to keep people together. While the…
How we work: the employee experience reimagined
At Zendesk, my team and I are going beyond adjusting for the new normal. We are…
Empathy circles: from a moment to a movement
It all started when Covid-19 was first bearing down on the globe. All of our employees…
Values with action: how Zendesk will continue to do better
As we write, citizens of the United States are facing a choice between two terrors: coronavirus…
Press releases
May 19, 2026
Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee ServiceMarch 26, 2026
Zendesk Completes Acquisition of Forethought
