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Turning AI into purposeful platforms for customers

Zendesk CTO Adrian McDermott gives an update on the company’s latest artificial intelligence (AI) innovations

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Zendesk recognized as a “Best Place to Work for Disability Inclusion” by 2022 Disability Equality Index®

Zendesk recognized as a “Best Place to Work for Disability Inclusion” by 2022 Disability Equality Index®

Zendesk is committed to creating an inclusive workplace and thoughtful technology so that everyone feels empowered…

Zendesk releases its 2021 Global Impact Report

Zendesk releases its 2021 Global Impact Report

Zendesk today released our 2021 Global Impact Report which shares our environmental, social, and governance (ESG)…

Zendesk obtains ISO 27701 accreditation

Zendesk obtains ISO 27701 accreditation

Trust is one of our core values at Zendesk and we’re always working to deliver products…

Introducing the next evolution of our way of working

Introducing the next evolution of our way of working

Like most companies, Zendesk’s offices around the world were thriving work hubs prior to the pandemic…

Announcing the Zendesk Foundation 2022 Tech for Good Impact Awards

Announcing the Zendesk Foundation 2022 Tech for Good Impact Awards

The state of our world today demands that we recognize and address many challenges, from racial…

Tech for Good: Preparing the CX agents of the future

Tech for Good: Preparing the CX agents of the future

Many global companies set goals to increase diversity in their workforce. Yet despite this, people of…

Zendesk’s Women in Leadership series: Conquering confidence

Zendesk’s Women in Leadership series: Conquering confidence

Established as part of Zendesk’s commitment to building community and inclusivity for its customers, partners, and…

Zendesk provides new benefits to support employees when they need it most

Zendesk provides new benefits to support employees when they need it most

Zendesk announces new leave benefits to support employees' wellbeing

Welcome to the age of conversation

Welcome to the age of conversation

For the first time in over two years, Zendesk welcomed employees, customers and partners back to…

Looking ahead to the future

Looking ahead to the future

Mikkel Svane, co-founder and CEO of Zendesk, shares what's next for the company.

Announcing the 2022 Zendesk Startup CX Awards Winners

Announcing the 2022 Zendesk Startup CX Awards Winners

Today, Zendesk hosted its second annual Startup CX Awards, highlighting the best and brightest startups building…

Online platform powered by Zendesk provides critical aid to Ukrainian refugees

Online platform powered by Zendesk provides critical aid to Ukrainian refugees

United for Ukraine, a new online resource portal powered by Zendesk, helps individuals and families fleeing…

How to unlock growth with the Zendesk Suite

How to unlock growth with the Zendesk Suite

Customer experience is the new driver for business growth. Read on to learn how you can set up for success.

Why tech leaders must focus on both the customer and employee experience

Why tech leaders must focus on both the customer and employee experience

Colleen Berube, CIO and SVP of Operations at Zendesk, had been on the job a little…

Alliants and Zendesk: Empowering companies and customers to create connections

Alliants and Zendesk: Empowering companies and customers to create connections

Zendesk recently acquired a minority stake investment in Alliants, which wants to enable the world’s most revered brands to be more customer-centric with a messaging-first approach.

Supporting Ukraine

Supporting Ukraine

Zendesk stands for peace. We will continue to find ways to provide relief for those impacted by the war.

Zendesk’s 2020 Global Impact Report

Zendesk’s 2020 Global Impact Report

Sharing our commitment to building a diverse and creative company that stands for empathy, equity, and being a good neighbor to the communities we serve.

Andee Nieto joins Zendesk as its new Chief People Officer

Andee Nieto joins Zendesk as its new Chief People Officer

Welcome Zendesk's new CPO!

The big impact of small change: Introducing Zendesk’s Recharge Fridays

The big impact of small change: Introducing Zendesk’s Recharge Fridays

Following its launch in 2021, Zendesk is extending its Recharge Fridays initiative to promote balance and wellness for employees

Zendesk welcomes Cleverly

Zendesk welcomes Cleverly

We're excited to announce that Cleverly is joining the Zendesk team.