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Turning AI into purposeful platforms for customers
Zendesk CTO Adrian McDermott gives an update on the company’s latest artificial intelligence (AI) innovations
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Zendesk recognized as a “Best Place to Work for Disability Inclusion” by 2022 Disability Equality Index®
Zendesk is committed to creating an inclusive workplace and thoughtful technology so that everyone feels empowered…
Zendesk releases its 2021 Global Impact Report
Zendesk today released our 2021 Global Impact Report which shares our environmental, social, and governance (ESG)…
Zendesk obtains ISO 27701 accreditation
Trust is one of our core values at Zendesk and we’re always working to deliver products…
Introducing the next evolution of our way of working
Like most companies, Zendesk’s offices around the world were thriving work hubs prior to the pandemic…
Announcing the Zendesk Foundation 2022 Tech for Good Impact Awards
The state of our world today demands that we recognize and address many challenges, from racial…
Tech for Good: Preparing the CX agents of the future
Many global companies set goals to increase diversity in their workforce. Yet despite this, people of…
Zendesk’s Women in Leadership series: Conquering confidence
Established as part of Zendesk’s commitment to building community and inclusivity for its customers, partners, and…
Zendesk provides new benefits to support employees when they need it most
Zendesk announces new leave benefits to support employees' wellbeing
Welcome to the age of conversation
For the first time in over two years, Zendesk welcomed employees, customers and partners back to…
Looking ahead to the future
Mikkel Svane, co-founder and CEO of Zendesk, shares what's next for the company.
Announcing the 2022 Zendesk Startup CX Awards Winners
Today, Zendesk hosted its second annual Startup CX Awards, highlighting the best and brightest startups building…
Online platform powered by Zendesk provides critical aid to Ukrainian refugees
United for Ukraine, a new online resource portal powered by Zendesk, helps individuals and families fleeing…
How to unlock growth with the Zendesk Suite
Customer experience is the new driver for business growth. Read on to learn how you can set up for success.
Why tech leaders must focus on both the customer and employee experience
Colleen Berube, CIO and SVP of Operations at Zendesk, had been on the job a little…
Alliants and Zendesk: Empowering companies and customers to create connections
Zendesk recently acquired a minority stake investment in Alliants, which wants to enable the world’s most revered brands to be more customer-centric with a messaging-first approach.
Supporting Ukraine
Zendesk stands for peace. We will continue to find ways to provide relief for those impacted by the war.
Zendesk’s 2020 Global Impact Report
Sharing our commitment to building a diverse and creative company that stands for empathy, equity, and being a good neighbor to the communities we serve.
The big impact of small change: Introducing Zendesk’s Recharge Fridays
Following its launch in 2021, Zendesk is extending its Recharge Fridays initiative to promote balance and wellness for employees
Press releases
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September 14, 2022
Zendesk launches new customer sentiment and intent functionality powered by machine learning -
September 8, 2022
Rising customer expectations makes “exceptional” the new service baseline -
May 10, 2022
Zendesk Ushers in Era of Conversational CRM -
March 23, 2022
Alliants secures investment from Zendesk to scale digital concierge services globally -
March 7, 2022
Zendesk Relate Returns with New Digital-First Experience
