Featured article
Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee Service
Learn more
The latest articles
Page 4
Supporting World Environment Day: Zendesk launches first Supplier Sustainability Guide
At Zendesk, we believe a collective approach is essential to forge a low carbon future for…
Zendesk welcomes Chris Donato as President of Sales and Field Engineering
Zendesk announced today it has appointed Chris Donato as its new President of Global Sales and…
Zendesk honored for social impact and crisis response initiatives
Zendesk and Tech for Good partner, The International Rescue Committee’s (IRC), have won two Engage for…
Zendesk Rolls Out OpenAI's GPT-4o, Enhancing AI-Powered Customer Interactions
At Zendesk we are committed to providing the best Generative AI experiences to our customers, and…
AI-augmented work is here and it’s making the employee experience better, says Zendesk report
Zendesk today released its annual Employee Experience (EX) Trends Report, signaling a consensus among businesses that…
Zendesk 2023 Global Impact Report: Our commitment to social responsibility and environmental sustainability
Today we unveiled our annual Global Impact Report, chronicling our continued commitment to corporate responsibility in…
RELATE 2024: Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences
SAN FRANCISCO and LAS VEGAS – April 16, 2024 – Today at its Relate global conference,…
RELATE 2024: Zendesk unveils the industry’s most complete service solution for the AI era
SAN FRANCISCO and LAS VEGAS – April 16, 2024 – Today at its Relate global conference,…
Zendesk releases first Climate Risk Report
Zendesk has released its first-ever Climate Risk Report. The report provides a clear view of the…
Zendesk appoints Shana Simmons as Chief Legal Officer
Zendesk today announced Shana Simmons has joined the company as its Chief Legal Officer. Simmons will…
Online platform powered by Zendesk receives first-ever European Prize for Humanitarian Innovation
Zendesk Tech for Good partner, The International Rescue Committee’s Signpost Project, has won the inaugural European…
Zendesk to Acquire Ultimate
SAN FRANCISCO – March 13, 2024 – Zendesk announced today it will acquire Ultimate, an industry-leading…
Former First Lady Michelle Obama to speak at Zendesk Relate
Zendesk will welcome former First Lady Michelle Obama on the Relate stage in Las Vegas for…
Speakers announced for the hottest spot in CX, Zendesk Relate
The agenda for Zendesk Relate, the company’s annual customer conference, is now live. The event will…
Zendesk Completes Acquisition of Klaus
SAN FRANCISCO – February 12, 2024 – Zendesk today announced it completed its acquisition of Klaus,…
Science-Based Target Initiative approves the most ambitious climate targets to date from Zendesk
Zendesk recently set its most ambitious goals yet to help combat climate change. These targets were…
AI ushers in era of intelligent CX, fuels massive industry transformation
Zendesk, Inc. today released its annual Customer Experience (CX) Trends Report, the findings of which signal…
Partner Awards 2023: Winners help Zendesk deliver exceptional CX
Zendesk has announced the winners of its annual Partner Awards, honoring the best Go-to-Market (GTM) and…
Zendesk signs definitive agreement to acquire Klaus
SAN FRANCISCO – January 8, 2024 – Zendesk today announced it has signed a definitive agreement…
Zendesk Appoints Kelly Grier to Board of Directors
Zendesk today announced Kelly Grier has joined its Board of Directors. As Ernst & Young’s U.S.…
Press releases
May 19, 2026
Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee ServiceMarch 26, 2026
Zendesk Completes Acquisition of Forethought
