Skip to main content

Zendesk Help center

Contact us
About us
Newsroom
Events
Careers
Inclusion & Belonging
Accessibility Plan
Sustainability
Zendesk Foundation
Legal

English (US)
English (UK)
Español
Español (LATAM)
Português
Français
Deutsch
Italiano
Nederlands
English (Denmark)
English (Sweden)
English (Australia)
English (India)
English (Singapore)
日本語
한국어
繁體中文 (台灣)
繁體中文 (香港特區)

Products

Zendesk for customer service
The complete service solution
Zendesk for employee service
Treat employees like customers
Sunshine Platform
Fast, open, and flexible
Marketplace
Apps, integrations, and partners

Pricing

Zendesk for service
The complete service solution

Solutions

Enterprise
Have conversations at scale
Small & medium businesses
Grow without growing pains
Startups
Get off on the right foot
Industries
Meet your market’s needs

Resources

Blog
Guides, reports, and best practices
Events and webinars
Learn from wherever you are
Training and certification
Learn how to use Zendesk and prove your expertise
Community
Connect, learn, and engage with Zendesk users
Professional services
Get hands-on help, dedicated support or expert guidance
What’s New with Zendesk
Check out recent product updates
API & Developers
Info for building things with Zendesk
Partners
How to locate or become a Zendesk partner
Customer stories
See what success with Zendesk looks like
Newsroom
Company news and announcements
Trust and security
Your business is protected with Zendesk
Zendesk Help center

Free trial Demo

Start free trial

Customer Stories

Best-in-class service for the best in the business

The companies you know and love share their experience with Zendesk

Financial Services

Liberty Tax scales seasonal support with Zendesk AI agents

Media & Entertainment

How BritBox maintains white glove CX with Zendesk AI

EdTech

Docebo enhances B2B CX with Zendesk AI

Industry

Consumer Services
Corporate Services
Education
Energy & Utilities
Financial Services
Government
Healthcare
Internet & Mobile
Life Sciences
Manufacturing & Resources
Media & Entertainment
Non-Profits & Associations
Retail, Wholesale & Distribution
Technology
Telecommunications
Transportation
Travel & Hospitality

Business Challenge

Agent-driven selling
Boosting Productivity
Customer Retention
Customizing (API or Mobile)
Emergency Response
Employee Service
Fast Deployment
Getting Data & Visibility
Partners + Zendesk
Savings and ROI
Scaling Support
Security
Self-Serve for Customers
Support in any Channel

Region

Americas
Asia Pacific
EMEA
LATAM

Product feature

AI
AI agent
Community forums
Copilot
Customer service software
Help Center
Messaging & live chat
Professional Services
Quality Assurance
Reporting & Analytics
Security
Ticketing
Voice
Workforce Management
Zendesk Contact Center

Company size

Large size (1000-5000+)
Medium size (500-1000)
Small size (1-500)

Babbel

Education

Zendesk AI speaks Babbel’s language

Read customer story

IRC-CEO

Financial Services

Zendesk AI helps IRC-CEO scale trust with human dignity

Read customer story

Dunlop Sports

Retail, Wholesale & Distribution

Dunlop Sports elevates its game with omnichannel CX

Read customer story

TeamSystem

Technology

TeamSystem automates up to 80% of repetitive queries with AI Agents

Read customer story

Fortnum & Mason

Retail, Wholesale & Distribution

How Fortnum & Mason uses Zendesk AI to elevate service

Read customer story

Transportation

LATAM Airlines achieves 90% employee satisfaction with Zendesk

Read customer story

Showing 6 out of 356 stories

Powered by AWS

Trusted companies use Zendesk

StanleyBlackDecker

Put Zendesk to the test

You’ve seen how other companies use Zendesk. Now try it for yourself.

Start a free trial View demo

Champions of customer service

Our Products

Zendesk for customer service
Zendesk for employee service
Zendesk for contact center
Sunshine Platform
Marketplace
Product updates

Top Features

Ticketing system
Messaging & live chat
Help center
Voice
Community forums
Reporting & analytics
Answer Bot
Customer service software
Help desk ticketing software
Live chat software
Knowledge base
Forum software
Help desk software
Quality assurance
Workforce management
Advanced Data Privacy and Protection

Resources

Security
Product support
Request a demo
Blog
Academy
Partners
Webinars
Customer Stories
Services
Zendesk Help center

Company

About us
Newsroom
Events
Careers
Inclusion & Belonging
Accessibility Plan
Accessibility Plan - 2025 Progress Report
Accessibility Plan - 2024 Progress Report
Sustainability
Contact us
Sitemap
System status
Zendesk Foundation
Zendesk Ventures
Legal

Favorite Things

What is Zendesk
Zendesk for Enterprise
Zendesk for Small Business
Zendesk for Startups
Customer Experience Trends
What is CRM?
CRM software guide
Join our research panel

Subscribe to receive news and updates from Zendesk.

Use your work email to connect customer emails, apps, and invite team members.

Terms of Use Privacy Notice Cookie Notice Cookie settings Trust Center © 2026 Zendesk, Inc.