*Zendesk is a Salesforce ISV partner. We pay fees for the right to integrate the Zendesk application with the Salesforce services and create custom functionality linking the Zendesk application and Salesforce platforms. *
Deliver a holistic view of your customers for your Sales and Support teams with a dynamic two-way integration between Zendesk Support ticket data and Salesforce CRM customer data.
In the provision of this Application (a) your Customer Data (as defined in Your agreement with Salesforce) will be transmitted or processed outside of the Salesforce systems and to that extent Salesforce is not responsible for the privacy, security or integrity of that Customer Data; and (b) data transmitted or processed by the Application outside Salesforce’s systems shall not constitute Customer Data (as defined in Your Agreement with Salesforce).
Apps install directly into your account