Support SDK Metadata

An app to show extra information about tickets created via the Support Mobile SDK


Support SDK Metadata App allows you to see information relating to a ticket and device if it was created via the Support SDK. The following information is displayed about the end-user and their device in the ticker sidebar:

  • Device name
  • Operating system and version
  • Battery level
  • Device storage
  • Device memory
  • IP address
  • Location
  • Zendesk SDK name and version number

The ticket app will only appear in the ticket sidebar when the ticket was received via the Zendesk Support SDK.

Not all information is available for all operating systems and devices.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

App details

Works with
Ticketing System
Price (USD)

Apps install directly into your account

What people are saying



Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves