The Ticket Field Manager app enables an administrator to quickly hide, require, or make read-only certain ticket fields in the agent interface.

Some of the fields available include:

• requester
• assignee
• collaborator
• sharedWith
• status
• ticket_form_id (the ticket form dropdown)
• tags
• type
• priority
• problem
• custom_field_ID (e.g. custom_field_1234)

By enabling this app, you agree to the Built by Zendesk Terms of Use.