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Speakers announced for the top CX event of 2025, Zendesk Relate
The future of AI and CX will be center stage March 25-27, with Zendesk announcements broadcast live from Las Vegas
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Zendesk obtains ISO 27701 accreditation
Trust is one of our core values at Zendesk and we’re always working to deliver products…
Announcing the Zendesk Foundation 2022 Tech for Good Impact Awards
The state of our world today demands that we recognize and address many challenges, from racial…
Tech for Good: Preparing the CX agents of the future
Many global companies set goals to increase diversity in their workforce. Yet despite this, people of…
Zendesk Women in Leadership series: Conquering confidence
Established as part of Zendesk’s commitment to building community and inclusivity for its customers, partners, and…
Zendesk provides new benefits to support employees when they need it most
Supporting our employees’ well-being has always been a priority at Zendesk. As we’ve dealt with the…
Welcome to the age of conversation
For the first time in over two years, Zendesk welcomed employees, customers and partners back to…
Looking ahead to the future
The future of building successful businesses is rooted in how deeply they understand their customers as…
Announcing the 2022 Zendesk Startup CX Awards Winners
Today, Zendesk hosted its second annual Startup CX Awards, highlighting the best and brightest startups building…
Online platform powered by Zendesk provides critical aid to Ukrainian refugees
United for Ukraine, a new online resource portal powered by Zendesk, helps individuals and families fleeing…
Alliants and Zendesk: Empowering companies and customers to create connections
Alliants, the customer experience technology specialists, wants to enable the world’s most revered brands to be…
Zendesk’s 2020 Global Impact Report
Zendesk continues to strive to be an empathetic, active and responsible corporate citizen. As a company…
Andee Nieto joins Zendesk as its new Chief People Officer
We’re excited to share that Andee Nieto will join Zendesk as the company’s Chief People Officer…
The big impact of small change: Introducing Zendesk’s Recharge Fridays
The pandemic has impacted the employee experience in a variety of ways. From where we work,…
Zendesk welcomes Cleverly
At Zendesk, we believe a key component of providing great customer experiences includes ensuring your agents…
Pride is about celebrating inclusion for all employees
June is Pride month in the United States, a month-long celebration of Lesbian, Gay, Bisexual, Transgender…
Building the best customer experiences with Facebook and Zendesk
At Zendesk, we’re big believers in the power of messaging to keep people together. While the…
How we work: the employee experience reimagined
At Zendesk, my team and I are going beyond adjusting for the new normal. We are…
Empathy circles: from a moment to a movement
It all started when Covid-19 was first bearing down on the globe. All of our employees…
Values with action: how Zendesk will continue to do better
As we write, citizens of the United States are facing a choice between two terrors: coronavirus…
Press releases
November 20, 2024
Zendesk 2025 CX Trends Report: Human-Centric AI Drives LoyaltyNovember 11, 2024
Zendesk Launches Flexible Pricing for Customized AI JourneysOctober 9, 2024
Zendesk builds on complete service solution to strengthen partnership between humans and AIJune 20, 2024
Zendesk launches venture fund to fuel AI startups
