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Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee Service
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The Center for Humanitarian Technology employs Zendesk solutions for faster aid in Ukraine
The Center for Humanitarian Technology (CFHT) has named Zendesk as a crucial technology partner in the…
Nairobits and NPower Join the Zendesk Foundation’s CX Agent Training Program
Zendesk is excited to announce that two new partners – Nairobits and NPower – have joined…
The New Dynamic Duo: How CX and Product Can Double Growth
Hundreds of entrepreneurs and startup founders from around the world gathered in Vancouver last week for…
Zendesk’s Colleen Berube Wins National ORBIE Award
Zendesk CIO and SVP of Operations Colleen Berube has been named a winner of the 2022…
Zendesk for Employee Experience: applying CX strategies for better internal support
As we enter the “era of the conversation” and the workplace becomes increasingly digital first, it’s…
New State of Sales research reveals key factors that boost connection between teams
Zendesk’s 2022 State of Sales report, “Wrangling the Disconnected Sales Org”, has revealed how sales leaders…
Zendesk releases its 2021 Global Impact Report
Zendesk today released our 2021 Global Impact Report which shares our environmental, social, and governance (ESG)…
Zendesk obtains ISO 27701 accreditation
Trust is one of our core values at Zendesk and we’re always working to deliver products…
Announcing the Zendesk Foundation 2022 Tech for Good Impact Awards
The state of our world today demands that we recognize and address many challenges, from racial…
Tech for Good: Preparing the CX agents of the future
Many global companies set goals to increase diversity in their workforce. Yet despite this, people of…
Zendesk Women in Leadership series: Conquering confidence
Established as part of Zendesk’s commitment to building community and inclusivity for its customers, partners, and…
Zendesk provides new benefits to support employees when they need it most
Supporting our employees’ well-being has always been a priority at Zendesk. As we’ve dealt with the…
Welcome to the age of conversation
For the first time in over two years, Zendesk welcomed employees, customers and partners back to…
Looking ahead to the future
The future of building successful businesses is rooted in how deeply they understand their customers as…
Announcing the 2022 Zendesk Startup CX Awards Winners
Today, Zendesk hosted its second annual Startup CX Awards, highlighting the best and brightest startups building…
Online platform powered by Zendesk provides critical aid to Ukrainian refugees
United for Ukraine, a new online resource portal powered by Zendesk, helps individuals and families fleeing…
Alliants and Zendesk: Empowering companies and customers to create connections
Alliants, the customer experience technology specialists, wants to enable the world’s most revered brands to be…
Zendesk’s 2020 Global Impact Report
Zendesk continues to strive to be an empathetic, active and responsible corporate citizen. As a company…
Andee Nieto joins Zendesk as its new Chief People Officer
We’re excited to share that Andee Nieto will join Zendesk as the company’s Chief People Officer…
Press releases
May 19, 2026
Zendesk Introduces the Autonomous Service Workforce, Defining the Future of Customer and Employee ServiceMarch 26, 2026
Zendesk Completes Acquisition of Forethought
