Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
Jun 11
Zendesk Deep Dive: Unlock the full power of Zendesk AI agents
Virtual | 10:00 AM PT // 1:00 PM ET
Discover how you can deploy and scale AI agents across channels – including email – with advanced agentic AI capabilities now included in your Zendesk plan.
Register now
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Jun 17
What's new at Zendesk
Virtual | 10:00 AM PT // 1:00 PM ET
Join us for our ‘What’s New’ webinar series — a curated look at the most meaningful Zendesk product updates. Hear Zendesk experts chat through our latest releases, what they mean for your teams, and how to make the most of the Resolution Platform. Save your spot and stay up to date with what’s new at Zendesk.
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Jul 09
Don't let a surge define your brand
Virtual | 9:00 AM PT | 12:00 PM ET
Watch this on-demand webinar focused on Media & Entertainment. You will learn how to master new AI metrics, CX scorecards, and human-to-AI ratios under pressure. You will gain actionable insights directly from Media and Entertainment experts, concluding with a live, interactive Q&A.
Register now
Relate Digital 2026
Virtual | On-demand
Immerse yourself in AI that actually resolves. Hear a moderated conversation with Ali Wong and join 25,000 CX and IT professionals virtually to catch the best highlights of Relate 2026.
Watch now
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11
Jun
Zendesk Deep Dive: Unlock the full power of Zendesk AI agents
Virtual | 10:00 AM PT // 1:00 PM ET
Discover how you can deploy and scale AI agents across channels – including email – with advanced agentic AI capabilities now included in your Zendesk plan.
Register now
11
Jun
Zendesk Showcase 2026 Chicago
In-Person | Chicago | 12:00 pm CST
Save the date: Zendesk Showcase 2026 is entering its next round, this time in Chicago! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
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17
Jun
What's new at Zendesk
Virtual | 10:00 AM PT // 1:00 PM ET
Join us for our ‘What’s New’ webinar series — a curated look at the most meaningful Zendesk product updates. Hear Zendesk experts chat through our latest releases, what they mean for your teams, and how to make the most of the Resolution Platform. Save your spot and stay up to date with what’s new at Zendesk.
Register now
17
Jun
Zendesk Showcase 2026 NYC
In-Person | NYC | 10:00 am EST
Save the date: Zendesk Showcase 2026 is entering its next round, this time in NYC! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
Register now
17
Jun
Zendesk Showcase 2026 Dallas
In-Person | Dallas | 11:30 am CST
Save the date: Zendesk Showcase 2026 is entering its next round, this time in Dallas! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
Register now
23
Jun
Zendesk Showcase 2026 San Francisco
In-Person | San Francisco | 12:30 pm PST
Save the date: Zendesk Showcase 2026 is entering its next round, this time in San Francisco! Immerse yourself in a whirlwind of exclusive insights and transformative trends that will revolutionize your approach to customer experience. Secure your spot now.
Register nowShowing 6 out of 8 events
Relate Digital 2026
Virtual | On-demand
Immerse yourself in AI that actually resolves. Hear a moderated conversation with Ali Wong and join 25,000 CX and IT professionals virtually to catch the best highlights of Relate 2026.
Watch now.png)
Zendesk Deep Dive: Bring proactive AI assistance to your teams with Copilot
Virtual | On-demand
Watch the 60-minute Zendesk Deep Dive to see how Copilot brings proactive AI assistance to service teams. Learn how Admin Copilot turns insights into action, how Procedure Builder helps agents with next-best steps, and how these tools improve over time. Live Q&A included.
Watch now
Achieving true resolution: how agentic AI powers smarter customer service
Virtual | On-demand
In customer service, there's a big difference between a closed ticket and a resolved issue. Join us for a 45-minute virtual session to see how agentic AI enables your team to independently resolve complex customer issues, transforming your service organization into a resolution-first powerhouse.
Watch now
How Purpose Brands scales IT with Zendesk ITAM
Virtual | On-demand
Ditch the device tracking spreadsheets. Join our upcoming webinar April 21 for a demo of the latest ITAM features, live Q&A, and insights from the VP of Tech Ops at Orangetheory Fitness. Zendesk ITAM is the simplest way to combine your assets with service—ideal if you want simpler asset management without another tool to learn.
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What's new at Zendesk
Virtual | On-demand
Watch our “What’s New” webinar featuring Zendesk CEO Tom Eggemeier, who will share insights on the shift toward autonomous resolution and how Zendesk is accelerating innovation to meet the moment. Then stay for an exclusive Q&A with Forethought CEO Sami Ghoche to learn how Zendesk’s recent acquisition expands the Zendesk Resolution Platform.
Watch now
Zendesk Deep Dive: Building AI-ready knowledge
Virtual | On-demand
Trustworthy AI begins with reliable knowledge. This webinar shows you how to create AI-ready knowledge that drives accurate, scalable resolutions using Zendesk Knowledge Builder and new connectors.
Watch nowShowing 6 out of 78 events