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Insights from industry leaders on building responsible, inclusive experiences for people and communities.

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Lifelines for the frontline

Lifelines for the frontline

Zendesk helps the International Rescue Committee to empower millions of people with vital information and tech innovations.

The International Rescue Committee

The International Rescue Committee

Learn how the International Rescue Committee is supporting resettlement efforts in the U.S.

How the ERC connects the landscape with people who can help save it

How the ERC connects the landscape with people who can help save it

Global ecosystem restoration movement teams up with Zendesk to connect camps and make information accessible to all.

Empowering organizations to empower women

Empowering organizations to empower women

For International Women’s Day on March 8th, the theme is #ChooseToChallenge, prompting both men and women around the world to call out gender bias and inequality when they see it.

We support the Asian American and Pacific Islander community

We support the Asian American and Pacific Islander community

Real change requires ongoing and continued action. Here are the steps we are and have been taking.

A more diverse workforce leads to better products

A more diverse workforce leads to better products

Panelists at SXSW shared how to change the conversation, and hiring practices, around disabilities—hear from leaders at Be My Eyes, Fiverr, and Etsy.

How KindWork trains and graduates underserved students into tech jobs

How KindWork trains and graduates underserved students into tech jobs

The nonprofit’s free training program helps young adults from overlooked communities launch CX careers by training on Zendesk as part of the curriculum and teaching students to become ‘Zendesk masters.’

Gender equality in the workplace

Gender equality in the workplace

In the wake of 2020, 1 in 4 women are considering ‘downshifting’ their careers or leaving the workforce, according to McKinsey & Company and Lean In’s annual “Women in the Workplace” report.