Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
May 18 - May 20
Relate 2026
Colorado Convention Center in Denver, Colorado
Powerful resolutions. Infinite possibilities for your business. From inspiring success stories, to the latest product innovations, Relate is where service leaders meet to shape the future of customer experiences.
Register now
Dec 16
What's New at Zendesk
VIRTUAL | 10AM PT
Join us for the debut of our ‘What’s New’ webinar series, a curated look at the most meaningful Zendesk product updates. Hear Zendesk experts chat through our latest releases, what they mean for your teams, and how to make the most of the Resolution Platform.
Register now
2026 Countdown Challenge
Digital - Daily 12/1 - 12/23
Join Zendesk’s interactive challenge to explore AI-powered customer and employee experience. Answer daily questions, unlock insights, with a chance to win exciting prizes daily, the calendar opens.
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Zendesk AI Summit 2025
Virtual | On-demand
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI, and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides, and on-demand sessions to shape your AI strategy at your own pace
Watch now
16
Dec
What's New at Zendesk
VIRTUAL | 10AM PT
Join us for the debut of our ‘What’s New’ webinar series, a curated look at the most meaningful Zendesk product updates. Hear Zendesk experts chat through our latest releases, what they mean for your teams, and how to make the most of the Resolution Platform.
Register now
18
May
Relate 2026
Colorado Convention Center in Denver, Colorado
Powerful resolutions. Infinite possibilities for your business. From inspiring success stories, to the latest product innovations, Relate is where service leaders meet to shape the future of customer experiences.
Register nowShowing 2 out of 2 events
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2026 Countdown Challenge
Digital - Daily 12/1 - 12/23
Join Zendesk’s interactive challenge to explore AI-powered customer and employee experience. Answer daily questions, unlock insights, with a chance to win exciting prizes daily, the calendar opens.
Watch now
PURE Insurance: a blueprint to scale employee service across IT to HR
Virtual | On-demand
Discover how PURE Insurance built a best-in-class IT support organization that drives employee satisfaction and operational efficiency across multiple departments. Join our exclusive IT leadership spotlight featuring Ryan Easton, AVP, Head of Technical Support at PURE Insurance.
Watch now
Zendesk AI Summit 2025
Virtual | On-demand
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI, and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides, and on-demand sessions to shape your AI strategy at your own pace
Watch now.png)
Measuring the impact of AI on your business
Virtual | On-demand
Discover how Zendesk AI transforms service teams with powerful analytics. Explore the new Copilot features to track adoption and demonstrate ROI. Dive into dashboards that measure time savings and resolution improvements. Learn to leverage insights for automation and service enhancement.
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5 expert strategies for launching or leveling up AI for agents
Virtual | On-demand
Join product experts on September 18 to learn five strategies for using AI Copilot to help your agents work smarter, perform better, and respond to real customer needs. In just 30 minutes, you’ll get practical tips you can put to use immediately.
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Zendesk Deep Dive: Deliver better customer experiences at scale with AI-powered messaging
Virtual | On-demand
Whether you’re using live chat today, relying on phone and email, or exploring your CX options, it’s time to move to messaging. Zendesk messaging is a more flexible, personalized, and scalable way to connect with customers across web, mobile, and social channels. It can do everything chat can do – and more by offering seamless, AI-powered support—anytime, anywhere.
Watch nowShowing 6 out of 65 events