Turning customer feedback into actionable insights
When it comes to startup success stories, Peloton has had an amazing ride.
From crowdfunding campaign to $1B unicorn, Peloton Cycle has used Trello and Zendesk to turn customer feedback into actionable insights.
Join us for an in-depth conversation with Peloton Cycle, we’ll discuss how to turn customer feedback into actionable insights and how to create a customer-obsessed culture as you scale.
Here’s a closer look at what you’ll learn:
• Why customer feedback matters
• How to automate customer feedback to internal teams with Trello and Zendesk
• Ways to measure success and create a customer-obsessed culture
Presented by Zendesk for Startups
We’re giving away one free year of Zendesk to qualified startups.
Jason Katz is a member support expert at Peloton Cycle. With a background in operations and support, Jason is an expert in creating customer-centric programs at scale.
Lauren Moon is a Content Marketer at Trello. She loves exploring new systems for productivity and collaboration. Talk to her about the Trello blog, the NFL, and your favorite pizza in NYC.”
Brianne Kimmel is a growth marketer at Zendesk. She loves cycling around San Francisco and feeding baby unicorns (free software, growth advice and community events).