Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
May 18 - May 20
Relate 2026
Colorado Convention Center in Denver, Colorado
Experience the future of agentic service. Learn how leading brands resolve millions of issues without a single ticket. Connect with 2,000 CX and IT professionals at the leading service event of the year.
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Zendesk Deep Dive - App Builder & Custom Objects
virtual | 10:00 AM PT // 1:00 PM ET
Build custom apps with AI-powered App Builder and tailor your data model with no-code Custom Objects. See App Builder and Custom Objects in action with a live demo and get your questions answered in an interactive Q&A.
Watch now
Mar 31
Industry Insights, Retail: Resolution is the New Retail Currency
Virtual | 9:00 AM PT | 12:00 PM ET
Join Zendesk’s retail experts as they share thought leadership and strategic insights on navigating performance metrics in an evolving AI landscape. In this session, we’ll dive deep into why resolution has become the definitive focus for measuring success in the modern era.
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Real Talk with IT Leaders: Tacking the Top Trends for 2026
Virtual | On-demand
The IT landscape is evolving fast. Are you prepared? Watch on demand an exclusive roundtable where top IT leaders from Zendesk and Microsoft unpack the six critical trends shaping success and stress in 2026.
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17
Mar
Zendesk Presents: CX Trends 2026 Palo Alto
In-Person | Palo Alto | 11:30 am PT
Get ready for an action-packed half-day event where we will dive into Zendesk's 2026 CX Trends and help you unlock game-changing AI strategies. You will have the chance to hear from local Zendesk customers about how they are using the latest tools to advance their CX game. To round out the afternoon, you will join in on a 90-minute, expert-led, AI Agents workshop, where you’ll build and test a Zendesk AI agent.
Register now
18
Mar
Zendesk Presents: CX Trends 2026 Atlanta
Atlanta | In-person | 11:30am ET
Get ready for an action-packed half-day event where we will dive into Zendesk's 2026 CX Trends and help you unlock game-changing AI strategies. You will have the chance to hear from local Zendesk customers about how they are using the latest tools to advance their CX game. To round out the afternoon, you will join in on a 90-minute, expert-led, AI Agents workshop, where you’ll build and test a Zendesk AI agent.
Register now
19
Mar
Zendesk Presents: CX Trends 2026 LA
Los Angeles | In-person | 11:30am PT
Get ready for an action-packed half-day event where we will dive into Zendesk's 2026 CX Trends and help you unlock game-changing AI strategies. You will have the chance to hear from local Zendesk customers about how they are using the latest tools to advance their CX game. To round out the afternoon, you will join in on a 90-minute, expert-led, AI Agents workshop, where you’ll build and test a Zendesk AI agent.
Register now
24
Mar
Zendesk Presents: CX Trends 2026 Boston
Boston | In-person | 11:30am ET
Get ready for an action-packed half-day event where we will dive into Zendesk's 2026 CX Trends and help you unlock game-changing AI strategies. You will have the chance to hear from local Zendesk customers about how they are using the latest tools to advance their CX game. To round out the afternoon, you will join in on a 90-minute, expert-led, AI Agents workshop, where you’ll build and test a Zendesk AI agent.
Register now
26
Mar
Zendesk Presents: CX Trends 2026 Philadelphia
Philadelphia | In-person | 11:30am ET
Get ready for an action-packed half-day event where we will dive into Zendesk's 2026 CX Trends and help you unlock game-changing AI strategies. You will have the chance to hear from local Zendesk customers about how they are using the latest tools to advance their CX game. To round out the afternoon, you will join in on a 90-minute, expert-led, AI Agents workshop, where you’ll build and test a Zendesk AI agent.
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31
Mar
Zendesk Presents: CX Trends 2026 Austin
Austin | In-person | 11:30am CT
Get ready for an action-packed half-day event where we will dive into Zendesk's 2026 CX Trends and help you unlock game-changing AI strategies. You will have the chance to hear from local Zendesk customers about how they are using the latest tools to advance their CX game. To round out the afternoon, you will join in on a 90-minute, expert-led, AI Agents workshop, where you’ll build and test a Zendesk AI agent.
Register nowShowing 6 out of 10 events
Zendesk Deep Dive - App Builder & Custom Objects
virtual | 10:00 AM PT // 1:00 PM ET
Build custom apps with AI-powered App Builder and tailor your data model with no-code Custom Objects. See App Builder and Custom Objects in action with a live demo and get your questions answered in an interactive Q&A.
Watch now
Zendesk Presents: CX Trends 2026 Phoenix
Phoenix | In-person | 11:30am MST
Get ready for an action-packed half-day event where we will dive into Zendesk's 2026 CX Trends and help you unlock game-changing AI strategies. You will have the chance to hear from local Zendesk customers about how they are using the latest tools to advance their CX game. To round out the afternoon, you will join in on a 90-minute, expert-led, AI Agents workshop, where you’ll build and test a Zendesk AI agent.
Watch now+(1).png)
Real Talk with IT Leaders: Tacking the Top Trends for 2026
Virtual | On-demand
The IT landscape is evolving fast. Are you prepared? Watch on demand an exclusive roundtable where top IT leaders from Zendesk and Microsoft unpack the six critical trends shaping success and stress in 2026.
Watch now
What's new at Zendesk
Online | 10:00 AM PT | 1:00 PM ET
Join Zendesk’s What’s New webinar series for a fast, 30-minute look at the latest product updates across the Zendesk Resolution Platform. See in-product demos, hear practical takeaways from Zendesk experts, and get your questions answered live in Q&A.
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Admin Ask Me Anything: This Month's Top Questions + Live Q&A
Virtual | 11am EST
Kick off the new year with answers to the questions that matter most. In this Admin Ask Me Anything session, the Zendesk Customer Success team will walk through the top questions and challenges admins have raised with us over the past month, sharing practical tips, best practices, and quick wins you can use right away.
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Zendesk Essentials: Tools & Rules That Make Zendesk Work
Virtual | 11am EST
New to Zendesk or ready for a reset? This session is designed to help you revisit the basics and use Zendesk’s core tools and rules to run your operations more efficiently.
Watch nowShowing 6 out of 73 events