Now that is a unique combination.
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Using the Zendesk API, Box created a custom app to provide agents with visual cues, based on a customer health score
Harris Farm Markets
See how Harris Farm Markets uses Zendesk to listen honestly and respond to its customers
Slack chose Zendesk as a tool they could scale with, and saw a 74% improvement in first response time after adoption
By partnering with Zendesk and Upwork, Tango saved as much as 70% on support costs and reduced FRT by 67%
UGG® and Deckers Brands built the framework for their "Click and Collect" use case literally overnight