Business Associate Agreement

Business Associate Agreement ("BAA") Signature Request

Dear Electronic Signature Recipient,

You have been designated as your company's authorized signatory. If you are not the authorized signatory for your company, please forward this email to the appropriate signatory.

Please click on the button below to review and electronically sign the BAA referenced in this email.


Pursuant to the Master Subscription Agreement, Zendesk provides the Service to Subscriber, including the provision of HIPAA Enabled Account(s). By executing this BAA, Zendesk consents to the Subscriber’s collection of Protected Health Information (PHI) through the Service. The purpose of this BAA is to reflect the parties’ agreement with regard to the protection of the PHI pursuant to the Health Insurance Portability and Accountability Act (HIPAA). All capitalized terms not defined herein shall have the meaning set forth in the BAA.


To complete this BAA, the Subscriber must complete the following information and sign on the last page:



You will have the option to download the BAA for review prior to completing the execution process. To do so, simply click on the "Download" icon located top center of the page (see image below). Once you have completed the execution process, you will automatically receive a fully signed copy of the BAA for your files. Upon completion of the validly completed BAA, this BAA will become legally binding.


For additional information about HIPAA compliance, please visit:

Click here to review and electronically sign the BAA
Business Associate Agreement

Should you have any questions, please contact

Thank you,
Zendesk Legal