Selway is an accessible Zendesk theme that features an FAQ section on the homepage to give quick answers to common questions right at the beginning of the help center experience.
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*Requires Guide Professional or above

About the theme

Too many themes, and hard to choose one? Let us help you

You don’t have to be a professional developer

Selway’s extended built-in settings for easier customization allow you to save time and change the layout without a single line of code. But if you are web-savvy, feel free to play with clean code that is easy to maintain and modify.

And you can always reach out to Lotus Themes with questions or additional requirements for your help center. We are here to help you meet your unique needs and solve your business problems with an efficient custom self-service solution.

About the theme

Selway theme for Zendesk has a unique design created by professional designers and significant advancements in functionality. We upgraded existing settings and added more options. Now it’s easier to customize your help center and adapt the theme to your content and requirements without coding.

Enhance your theme with ready-made extensions, advanced branding and customization, and email branding.

The Selway theme is also accessible for people with disabilities. Your users can navigate the help center with the keyboard and screen readers, including formatting components in articles.

Color variants

A Selway variant isn’t just a simple change of color, but it’s also a different look and feel. Every business can pick the one that fits its brand best.

Selway theme color variants

Header with advanced features

Selway theme header with features

Main page that’s easy to customize without code

Selway theme  main page customize without code

Inner pages

All help center pages are redesigned to offer a better customer experience. At the top of the article, users can see a search bar and breadcrumbs for easier navigation.

Selway theme inner pages

Informative error page

The error page has become more friendly and useful. It’s no longer a frustrating message, but a source of helpful (promoted) articles and the “Submit a request” option.

Selway theme informative error page

Article page

Selway theme article page

“Print” button and styles in the article template allow users to print important content.

Submit a request page

A text box above the ticket form lets you put important information for your users before they start typing their requests.

Selway theme request page

Additional formatting components included

Make your content more attractive and easy to digest. Use tabs and accordions, customizable and callout blocks, Font Awesome, video, images, and other formatting options that are included in the theme.

Examples of additional formatting components

Ready-to-use extensions

Extend default Zendesk functionality with additional features like Side Navigation, Table of contents, Alerts, Contacts widget, Prev Next buttons, Community hot posts, Server status, Video gallery, Extra level of content, and Multiple templates for pages. You should buy these extensions separately, and they are fully compatible with all templates from Lotus Themes.

Easily customizable

You can do the branding in the theme settings without coding and customization with basic knowledge of HTML and CSS. The Selway template follows the industry code standards, and it’s well optimized. Its clean code helps you save time and money as it’s easy to read and modify for other developers.

Responsive and Retina-ready

All our themes look great and work properly on all kinds of devices.

Selway theme Responsive and Retina-ready

Warranty against bugs

You get your problems fixed free of charge within three months after the purchase.

Support on demand

You can contact us at any time after the theme purchase and get assistance with your Zendesk Help Center.

Efficient delivery

Get a wide range of additional services quick and easy. We use curated solutions like branding and extensions and streamlined processes for customization. We value your time and don’t engage in endless negotiations for every small change.

Get the Selway theme branded and customized

Explore the best Zendesk help center designs created for companies worldwide.

3,500+ businesses use Lotus Themes. Google, Netflix, Hootsuite, Dropbox, Entrepreneur, Anchor by Spotify, Cebu Pacific Air, CBC,, etc. Join leaders!

Zendesk trusts their help centers to Lotus Themes

Have a look at one of them.

Zendesk help center

Extended out-of-the-box functionality helps you save time and money

Video of the extended out-of-the-box functionality

See what our customers say

“I shared my dream - a new home page that conveyed this portal was filled with strategic information for getting value from our products - not how to use it. The team honed in on my needs, explained how they could be achieved and two weeks later I have a 2nd homepage with a very different feel.” Sara Lundy, Living Security

Find more reviews here

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Price (USD)
Standard license
Provides a pre-built theme that you can enable directly in your Help Center. Standard licenses don't provide access to the source code and only allow preconfigured settings.
Standard license : $ 489
Developer license
Provides a pre-built theme with access to the theme code, meaning you can customize the theme to your needs. Available for Guide Professional and Enterprise only.
Developer license : $ 589

What people are saying

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