Flatrock is an accessible Zendesk theme that’s easy to brand. It has a lot more built-in settings that help you fully brand your theme without a single line of code.
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*Requires Guide Professional or above

About the theme

5,000+ companies have chosen Lotus Themes for their beautiful design, consistent performance, and ease of use. Even Zendesk hires us to improve their help centers. View case studies →

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Built-in features

Flatrock theme for zendesk help center

  • Article formatting content. Make your content more attractive and convenient to read with Tabs, Accordions, Callouts, Tables, Lists, Videos, and other options.
  • Customizable homepage. Change the background image and mix layout elements like custom blocks, category views, and promoted articles.
  • Responsive and Retina-ready. All our themes look great and work properly on all kinds of devices.
  • Three color presets and customizable colors without code.
  • Life-time updates.

Customize the layout, colors, fonts, images

How ti customize flatrock theme

The theme is optimized for no-code customization as it has a lot of built-in settings. You can change:

  • Colors, Fonts, Logo, Favicon
  • Background image
  • Custom blocks
  • Display types for categories
  • Info block
  • Promoted articles
  • Contact boxes
  • Social media links in the footer
  • And more settings in the Zendesk editor.

How to brand a theme →

Add more functionality with extensions

Zendesk extensions are ready-made solutions that improve the self-service experience and overcome problems of the default help center.

  • Side navigation. Display categories, sections, and articles on inner pages.
  • Table of Contents. Highlight titles of relevant sections as users scroll through articles.
  • Alerts. Inform users with simple, customizable, and responsive notifications.
  • Contacts widget. Show various options for contacting support with one click.

See All Extensions →

We can help with branding and customization

branding and customization

We can help you create a similar look with your website and add whatever changes you want with customization.

Explore the best Zendesk help center designs →

See what our customers say

“Lotus Themes was able to help us completely customize our Zendesk Guide. We had both a complex design as well as complex legal restrictions. They not only produced an exceptional product the first time, but were timely and courteous. After sending very detailed Abstract files they were able to recreate our design without much back and forth. When the Zendesk product was inflexible LotusTheme worked around those situations and made a great solution.”

— Kathleen Boyd, Podium

Find more reviews here

Watch the video about our themes

Video of the extended out-of-the-box functionality

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