Sinclair is an accessible Zendesk theme that features an FAQ section on the homepage to give quick answers to common questions right at the beginning of the help center experience.
View demo
*Requires Guide Professional or above

About the theme

Too many themes, and hard to choose one? Let us help you

You don’t have to be a professional developer

Sinclair’s extended built-in settings for easier customization allow you to save time and change the layout without a single line of code. But if you are web-savvy, feel free to play with clean code that is easy to maintain and modify.

And you can always reach out to Lotus Themes with questions or additional requirements for your help center. We are here to help you meet your unique needs and solve your business problems with an efficient custom self-service solution.

About the theme

Sinclair theme for Zendesk has a unique design created by professional designers and significant advancements in functionality. We upgraded existing settings and added more options. Now it’s easier to customize your help center and adapt the theme to your content and requirements without coding.

Enhance your theme with ready-made extensions, advanced branding and customization, and email branding.

The Sinclair theme is also accessible for people with disabilities. Your users can navigate the help center with the keyboard and screen readers, including formatting components in articles.

Header with advanced features

Three optional links that are edited in the settings. A dropdown menu with a list of categories for quick navigation. A badge displaying the number of new or open tickets.

Sinclair header

Main page that’s easy to customize without code

Sinclair main page

Inner pages

All help center pages are redesigned to offer a better customer experience. At the top of the article, users can see a search bar and breadcrumbs for easier navigation.

Sinclair inner pages

Informative error page

The error page has become more friendly and useful. It’s no longer a frustrating message, but a source of helpful (promoted) articles and the “Submit a request” option.

Sinclair informative error page

Article page

Sinclair article pages

“Print” button and styles in the article template allow users to print important content.

Submit a request page

A text box above the ticket form lets you put important information for your users before they start typing their requests.

Sinclair submit page

Article formatting options included

Make your content more attractive and easy to digest. Use tabs and accordions, customizable and callout blocks, Font Awesome, video, images, and other formatting options that are included in the theme.

Examples of additional formatting components

Ready-to-use extensions

Extend default Zendesk functionality with additional features like Side Navigation, Table of contents, Alerts, Contacts widget, Prev Next buttons, Community hot posts, Server status, Video gallery, Extra level of content, and Multiple templates for pages. You should buy these extensions separately, and they are fully compatible with all templates from Lotus Themes.

Easily customizable

You can do the branding in the theme settings without coding and customization with basic knowledge of HTML and CSS. The Sinclair template follows the industry code standards, and it’s well optimized. Its clean code helps you save time and money as it’s easy to read and modify for other developers.

Responsive and Retina-ready

All our themes look great and work properly on all kinds of devices.

Sinclair responsive and retina-ready

Warranty against bugs

You get your problems fixed free of charge within three months after the purchase.

Support on demand

You can contact us at any time after the theme purchase and get assistance with your Zendesk Help Center.

Efficient delivery

Get a wide range of additional services quick and easy. We use curated solutions like branding and extensions and streamlined processes for customization. We value your time and don’t engage in endless negotiations for every small change.

Get the Sinclair theme branded and customized

Explore the best Zendesk help center designs created for companies worldwide.

3,500+ businesses use Lotus Themes. Google, Netflix, Hootsuite, Dropbox, Entrepreneur, Anchor by Spotify, Cebu Pacific Air, CBC,, etc. Join leaders!

Zendesk trusts their help centers to Lotus Themes

Have a look at one of them.

Extended out-of-the-box functionality helps you save time and money

Watch the video to find out details:

Video of the extended out-of-the-box functionality

See what our customers say

“I recommend Lotus Themes! Their engineers have a deep understanding of Guide and are able to offer customizations that help your site break away from the ubiquitous HC sites on the web. Our internal and external customers love our new Help Center.” Eric Miller, Imagine Learning

Find more reviews here

Contact Us

Submit a request

Book a Zoom meeting

What people are saying

Have the theme installed?

We are big on feedback. Be the first to write a review.

If you like what you see, talk to Lotus Themes, Zendesk partner about your project.