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Meet the Zendesk Resolution Platform: powered by our network of AI Agents

Meet the Zendesk Resolution Platform: powered by our network of AI Agents

The Zendesk Resolution Platform is more than just speed – it ensures AI delivers accurate service resolutions.

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29 customer service phrases

29 customer service phrases

Pour some positive vibes into your day. These customer service phrases can prepare you for common scenarios so you can upgrade your conversations.

Engagement
Deep learning vs. machine learning

Deep learning vs. machine learning

Here’s the easiest takeaway for understanding the difference between deep learning and machine learning: all deep learning is machine learning, but not all machine learning is deep learning.

Customer experience
Sales pitch examples

Sales pitch examples

Craft an engaging sales pitch to pack your pipeline with high-quality leads.

Customer service cover letter examples

Customer service cover letter examples

Use our customer service cover letter examples to stand out from your competition and set yourself up for success.

The humanising power of AI in CX

The humanising power of AI in CX

Discover how AI, when centered on human connection, can transform customer experiences. Learn why CX leaders are redefining service through human-first innovation.

AI for customer success
Strategies to retain customers

Strategies to retain customers

Customer retention is vital for every business as a way of improving your bottom line. Find out how to create loyal customers with retention strategies.

Customer retention
Messaging strategies that boost customer satisfaction, retention and engagement

Messaging strategies that boost customer satisfaction, retention and engagement

Support, sales and marketing benefit from messaging strategies that boost customer satisfaction, retention and engagement

Engagement
Sales CRM

Sales CRM

When most people refer to CRM (customer-relationship management) they’re referring to software or a tool that enables them to manage and improve their relationships with prospects and customers.

Sales pipelineCRM