Zendesk Sell Features
Focus on the finish line
Our integrated sales CRM empowers your team to be more productive, better understand your customers, and make data-driven decisions.
Exceed revenue targets
Sync your existing email to Sell and work more efficiently with alerts, templates, and automatic tracking.How it works
Sales engagement tools
Build targeted prospect lists, and create customized email sequences to automatically follow-up with leads.Explore tools
Work uninterrupted through routine sales activities, like outreach and following up, to streamline your day.How it works
Call and text
Instantly log, record, and reference all calls, and send and receive texts directly from a lead, contact, or deal.
Smart lists and templates
Segment and filter your leads and deals in real-time, while saving lists of your most frequented data views.
Set up email and task sequences to automatically engage leads and streamline your outreach.
Spend less time punching numbers with a custom call list that automatically cycles through customers and prospects.
Send bulk emails to a filtered smart list of prospects or customers. Add merge tags to automatically pull in their information.
Full customer view
Better customer experiences
Manage your leads, contacts, and account information in one platform to get full customer context before your call or meeting.How it works
Complete customer view
Integrate Zendesk Sell and Support to exchange key data and insights across your sales and support teams.Set up integration
Effortlessly connect to your favorite apps in the Zendesk Marketplace with one click.Visit Marketplace
Plug into your existing tech stack with our rich, open APIs, or build your own custom solutions using the Zendesk apps framework.
Stay connected to your prospects and customers from anywhere with additional features, like geolocation.
Reporting and analytics
Predict deal volume and forecast revenue growth to improve your sales strategy, planning, and team management.How it works
Analyze lead and deal progression and quickly identify bottlenecks across each stage of your pipeline.How it works
Gain actionable insights using thousands of customizations and view sales metrics right away with our pre-built dashboards.See all features
Get access to out-of-the-box reports that examine key metrics like calls made, email outcomes, and appointments held.
Improve pipeline visibility with pre-calculated sales performance metrics like deal source performance, loss reasons, and more.
Stay updated on Sell
Here’s the deal. We’re always improving Sell with new features and greater support.
Zendesk Sell blog
Everything you ever wanted to know about Sell.Read the blog
Get the latest on Sell features and capabilities.See updates
Provide Sell feedback and share knowledge with others.Join the community