Champions of customer service

Champions
ofcustomerno-hasslenot waiting onsocialextra sauceactually havingcustomer
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Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

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The best way to learn about Zendesk is to experience it like a customer. See for yourself how Zendesk makes customer experience easy.

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Where good conversations become great experiences

To make customers happy, you need conversational experiences—connected communication across any channel.

Service
Sales
Employee experience
Service
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Give customers the best support

Customers want to connect any time, any place. Meet them where they are with the Zendesk Suite, which provides sophisticated, seamless support that flows across channels.

Sales
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Win prospects over

Prospects and customers want a seamless experience, no matter where they are in their buying journey. Deliver meaningful conversations that drive more qualified leads and close more deals with Zendesk Sell.

Employee experience
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Get employees answers

Free up your team’s time to focus on the important things and help employees get answers fast. Our help desk solution simplifies support and makes information sharing easy.

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Customize your customer experience

Sunshine lets you customize and extend Zendesk to provide personalized experiences, help agents stay productive, and keep the entire business connected. Plus, it’s open and flexible, so you can adapt quickly to anything thrown your way.

Photo: Customer Experience
Photo: Customer Experience
Photo: Customer Experience

The best customer experiences are built with Zendesk

The companies you use, use Zendesk

Logo: Squarespace

“We’re here to help our customers succeed online, and that’s something we hear back from our customers. They just love our support channels.”

Raphael Fontes

Vice President of Customer Operations at Squarespace

See all customer stories

#1 in Digital Customer Service use case by

Logo: Gartner

CX Accelerator Report

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Assess your company’s customer experience, find out how you stack up against the leaders, and get a personalized report.

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REV UP YOUR ROI

Evaluate the ROI of Zendesk

We commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the ROI of deploying Zendesk.

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Feature updates

This is What’s New

Get this quarter's announcements, plus a recap of 2022's biggest product hits.

Learn more Sticker: New!

Gartner, Critical Capabilities for the CRM Customer Engagement Center, 8 June 2020, Nadine LeBlanc, Brian Manusama
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