Web Widget
Bring the best of Zendesk right to your website. Pick and choose how the widget works for you—whether it’s a contact form, live chat, or embedded self-service.
Knowledge on tap
Give customers help resources without making them go out of their way. The widget automatically serves relevant knowledge base articles based on the page a customer is on, reducing the number of questions for your team.
A field for questions
Be there for your most engaged visitors with a contact form or live chat. And the widget lets you gather context about their question, so your team has exactly what they need to help.
Right by their side
Gain full visibility into the customer journey as the widget tracks how customers interact with your website. Serve the information to your team with the Pathfinder app, so they have full customer history at their fingertips.
"We love the Web Widget. Users aren’t forced to search or hunt for relevant information because it is presented to them."
Tom Saul
Head of Marketing, Flare Apps
More Resources
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HOW TO EMBED THE WIDGET
Read through the simple steps to get the widget added to your website.
Take a look -
GO FURTHER WITH CUSTOMIZATIONS
Do more with the Web Widget by customizing elements with the Javascript API.
Learn more