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Web Widget

Web Widget

Bring the best of Zendesk right to your website. Pick and choose how the widget works for you—whether it’s a contact form, live chat, or embedded self-service.

Knowledge on tap

Give customers help resources without making them go out of their way. The widget automatically serves relevant knowledge base articles based on the page a customer is on, reducing the number of questions for your team.

Web Widget

A field for questions

Be there for your most engaged visitors with a contact form or live chat. And the widget lets you gather context about their question, so your team has exactly what they need to help.

Right by their side

Gain full visibility into the customer journey as the widget tracks how customers interact with your website. Serve the information to your team with the Pathfinder app, so they have full customer history at their fingertips.

Get started right away

Add the Web Widget to your website in minutes. Copy and paste a few lines of code, and then use the settings to toggle features on or off.

"We love the Web Widget. Users aren’t forced to search or hunt for relevant information because it is presented to them."

Tom Saul

Head of Marketing, Flare Apps

More Resources

  • HOW TO EMBED THE WIDGET

    Read through the simple steps to get the widget added to your website.

    Take a look
  • GO FURTHER WITH CUSTOMIZATIONS

    Do more with the Web Widget by customizing elements with the Javascript API.

    Learn more

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