Help more customers in less time – Americas

Available On-Demand

About

We could all use a few more minutes in the day, and creating automated workflows in Zendesk Support can provide you with the keys to unlock that lost time.

Join our Customer Success team for a walk-through of what’s possible when customizing your triggers and automations.

You’ll see:

● Examples of commonly used workflows, such as automating the triage of new tickets to building an escalation path that better manages your backlog
● Best practices to consider when automating a new or old process
● Methods and metrics for monitoring the impact of changes to your workflow

Watch now!

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Speakers

Rani Sivesind,

Rani Sivesind, Customer Success Associate

Mandeep Singh,

Mandeep Singh, Customer Success Associate

Ben Kieffer,

Ben Kieffer, Customer Success Associate Rani, Mandeep, and Ben are all members of the Zendesk Customer Success Team. Their strategic advice helps clients get more value out of their Zendesk accounts regardless of their use-case or industry.