What’s New at Zendesk: February 2017 – Europe

On-Demand

About

Join our product marketing team for an in-depth walk-through of all product updates in the last quarter. In this 60-minute webinar, we’ll take you through the new features in Support, Help Center, Chat, Talk, and Message as well as discuss the benefits of each channel in greater detail. There’ll also be time at the end for questions.

Here’s a closer look at what you’ll learn:

● New features in our core Support, Help Center, Chat, and Talk products
● An overview and demo of SMS support with Text
● A deep-dive into chat widget customization with the Web SDK
● How to serve relevant content to your customers with Automatic Answers
● Introduction to Zendesk Message and its newest features


Broadcast in English with transcriptions available in French, Italian, Spanish, German and Dutch.

Asia: Transcripts available in Japanese and Korean
Americas: Transcripts available in Spanish and Portuguese

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Speaker

Presented by

Presented by Zendesk Product Marketing Team: ● Abhi Basu (Lead Product Marketing Manager for Chat) ● Anthony Okumura (Sr. Product Marketing Manager for Support) ● Liliya Apostolova (Sr. Product Marketing Manager for Help Center) ● Emily Vince (Sr. Product Marketing Manager for Talk) ● Timothy Kua (Director of Marketing for Message)

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