Fireside Chat with Catch Group: Getting ready for the Holiday Rush
The December holiday period is always a massive opportunity for retailers, with spending for the month exceeding $25 billion for the last 2 years. It takes a lot of thought, planning and technology to get right, and it’s the work that you put in now that will set you up for success.
Join us for a fireside chat with Ivan Trajkovski, Head of Customer Experience for Catch Group, as we delve into how Catch Group prepares themselves for the holiday rush, the lessons they have learned over the years and what they do to ensure that they provide the best customer experiences at scale.
You’ll take away some practical tips that you can apply to your strategies straight away, so don’t miss out – watch now!
Ivan Trajkovski, Head of Customer Experience at Catch Group
Marlon Perera, Marketing Manager of Australia and New Zealand at Zendesk
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