What’s New at Zendesk: November 2016
As you might have noticed, we look pretty different. That’s because Zendesk is now a big, happy family of products, including two new additions—Explore and Connect. On top of that, we’ve made improvements to Support, Help Center, Chat, and Talk.
Join Adrian McDermott alongside Anthony Okumura and Toby Roger from our product marketing team for a preview of our new products and an in-depth walk-through of all product updates since last quarter. In this 60-minute webinar, you’ll be the first to tour the new product family.
Here’s a closer look at what you’ll learn:
● How the Zendesk family of products all work together
● What’s new in Support, Help Center, Chat, and Talk
● How you can use Explore to analyze data from Zendesk products (and more)
● How to use Connect to proactively engage customers and send targeted campaigns
Broadcast in English with transcriptions available in Spanish and Portuguese.
Looking for French, German, Italian, Spanish (ES), or Dutch transcriptions? Click Here
Adrian McDermott has been leading the Product Management and Engineering teams for Zendesk since 2010. Adrian is a Yorkshireman living in San Francisco.