Dig in

Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
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Lite

Professional

Enterprise

Zendesk Explore Pricing
Billed annually (per agent per month) Included with Support Professional and Enterprise $9 $29
Billed monthly (per agent per month) Included with Support Professional and Enterprise $12 $34
Data Sources
Refresh rate 24 hours 1 hour 1 hour*
*Real-time for live dashboards
Zendesk Support
Zendesk Guide
Zendesk Talk
Zendesk Chat
Pre-built Analytics Dashboards
Support Dashboards
Chat Dashboards
Guide Dashboards
Talk Dashboards
Live Dashboards
Service Team Activity Dashboard
Customizable Live Dashboards
Data Exploration
Custom charts
Custom metrics and attributes
Custom analytics dashboards
Custom filters
Collaboration
Data Exports
Sharing with agents
Scheduling with agents
Link sharing
Embeddable dashboards Coming soon
External scheduling
Permissions
Roles management