Make it easy to manage customer interactions
Zendesk Support is intuitive, and it’s built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it’s easy to be productive and manage customer interactions.
Teams trust our product
Slack chose Zendesk from the start - growing the partnership at scale with ease and efficiency
“I knew Zendesk Support would work if we reached the scale we were aiming for, and I also knew that the Zendesk API would allow us to build whatever we needed to meet our specific needs,” - Ali Rayl, VP of Global Customer Experience
Evernote saw a 17% reduction in ticket volume after configuring their help center
“Once we understood the existing business rules, custom fields, and the like, we were easily able to turn around and build on top of that to make Zendesk meet the needs of our larger global business—in only about a month’s time.” - Zac Garcia, Manager of Global Customer Care Operations
Freshly’s proactive support serves up more than fresh food to customers
“There’s an overall organic increase in the number of customers contacting us because we’ve now made it easier for them to do so. Zendesk has allowed customers to move away from other channels while also putting contacts into more efficient channels for us.” – Colin Crowley VP of Customer Service
