Because newsletters can be fun

Best Farewell Ever

June 27, 2009

On July 9 TechCrunch Europe is hosting The Europas, a tech innovation award show honouring the best tech companies and startups across the web and mobile scene from across Europe, the Middle East and Africa. Zendesk is nominated in the category Best Enterprise B2B Startup. You may not know this, but Zendesk is a European […]

San Francisco Meet-up v3

June 23, 2009

We’re back in San Francisco for another meet-up for Zendesk customers, partners, friends and fools. This year we’re co-hosting with our friends from Get Satisfaction. Looking forward to seeing you at The Brick House Cafe in SOMA on Wednesday July 1st from 6-8pm. As always please RSVP via the Facebook event page.

Feedback Tab for iOS and Android Apps (PR)

June 18, 2009

2015 update: You may have noticed this post is a little old! We’ve replaced the Feedback Tab with something even better: Web Widget. We’re pretty psyched to announce a new mobile feedback tab that you can embed in your iPhone and Android apps. Zendesk has had a Web feedback tab for a while now. It […]

Boston Meet-up this Wednesday

June 18, 2009

As we’re preparing for today’s meet-ups in Hamburg and Copenhagen, we’re thrilled to announce that we’ll have our first meet-up at our new Boston HQ this Wednesday already. A lot of things are going on in Boston next week, and we also hope to see a lot of our friends from the Enterprise 2.0 conference […]

Zen Tunes has Arrived to Facebook

June 17, 2009

Now you can chill out to soothing Zen tunes on Facebook too, as the virtual Zendesk Buddha Machine now is available as a Facebook app. Go visit and share it today for good help desk karma.

Mobile Branding and Localization

June 13, 2009

With the feature upgrade last weekend, the mobile Zendesk UI experienced some improvements. Your branded color-scheme and i18n settings are now mirrored in the mobile user interface. So if you have enabled the chinese end-user interface and have a red color scheme your mobile login page would look something like this example. The “remember me” […]

First Copenhagen Meetup and Last Farewell

June 8, 2009

On Thursday June 18 we hope to see all Danish customers, partners, friends and fools for our first actual Copenhagen meetup, which will also be a farewell to Copenhagen from the three founders Alexander Aghassipour, Morten Primdahl and Mikkel A. Svane, as we’re joining our US crew in the new headquarters in Boston. Please join […]

Hamburg & London Meetups

June 4, 2009

If you’re already a Zendesk lover, you know that Zendesk meetups have been announced for both Hamburg and London. In Hamburg at the Chilli Club, 6:30pm Thursday, June 18th. (RSVP via Facebook). And in London at The Dover Castle, 6:30pm Tuesday, June 16th. (RSVP via Facebook). Zendesk meetups are informal events open to Zendesk customers, users, […]

Tidbits: Pass-Through Email and CAPTCHA

June 3, 2009

This weekend will bring some nice new features for Zendesk and in general June will be packed with announcements. Anticipating the new features, don’t forget to check out some of the latest announced product additions and features. Early april we announced enhancements to the Reporting capabilities, new widgets and a new features called pass-through email. […]

A Tech Support Hero is Something to Be

May 27, 2009

Organic Technology Consultant Adria Richards of Aden Networks, model Zendesk customer and blogger on But You’re A Girl, has a daily web show called Ask Adria. We’ve mentioned Adria before (see There are Women Out There that Wants to Wear Your Stuff) when she called us out and made us aware that our tee line […]

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