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Feedback Form Template

Feedback form template

Improve customer relations with valuable customer feedback

Forging lasting customer relationships is easy, providing you listen to their feedback — and utilize it! But when feedback is coming in from multiple locations, including email, social media, phone calls, and chats, it's easy to get overwhelmed. Don't worry, Zendesk Guide has you covered.

The inside scoop

With the feedback software from Zendesk Guide, user suggestions are compiled in a central location, no matter where they come from. That feedback is then measured to see which channels are popular and which need to be tweaked to meet company goals.

Best practices

Utilize feedback form templates from Guide to:
  • See agent and customer responses in real-time
  • Monitor users and responses on outstanding tickets
  • Measure and improve processes with customer surveys, customer satisfaction rates, and agent performance analytics

Next steps

Create an atmosphere for friendly customer relations by surveying customers on their experience with your organization so that you can improve processes. Request a free trial of Guide today and see how our feedback form template can give your company valuable insight into customer likes and dislikes.

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