“We implemented Zendesk to 90% of how we us it now in the first 2 hours of testing it. It worked so well in the tests, I was able to roll it out to our customers at our yearly user conference the next week. I have nothing but rave reviews from both our clients and […]
Adria Richards of Aden Networks, Zendesk customer, technology blogger and organic technology consultant, has posted her latest Ask Adria Show titled “Taking My Shirt Off for Software“. It’s completely SFW but she is actually taking off her Zendesk tee, while making her point pretty clear: Zendesk and other software slash web 2.0 companies don’t make […]
If you haven’t had the opportunity to visit the beautiful city of Wellington yet, now’s your chance as we’re having a Zendesk meetup on Thursday, April 30, from 5:30pm to 7:30pm at the Eclipse Restaurant & Bar. As always we hope to see our local customers, partners, friends and fools. Please RSVP via the event’s […]
Join us at Barcamp Boston, April 25-26, 2009 at MIT. Zendesk is a Platinum sponsor and we’re looking forward to meeting the Boston developer community in our search for new talents for Zendesk. If you want to learn more about what we offer at Zendesk and what we do, ping us at email@example.com, and we’ll […]
We want to thank the good people at Yammer, Nicholas Curran, Geodelic, Break Media and everbody else for turning up at our LA meet-up last week at the Bodega Wine Bar in Santa Monica. Great meeting our customers, partners and other friends IRL.
Your Zendesk help desk now offers mobile optimized access to your support forums. Simply route your customers and staff to your support address followed by /forums on their iPhone, Android or other mobile web browser. There’s nothing to activate or configure. Your supports forum are online and optimized for you favorite mobile client right now. […]
Our reporting engine has seen a slight overhaul this weekend and can now provide a more slick reporting interface with faster Flash based charts you can zoom into and retrieve more visual data from. And by popular demand we now support up to eight data series in each chart.
UK based Coherence Design has put together a range of packaged service solutions to help companies getting started with Zendesk. These services cover consultation, design, configuration, look & feel, and bulk data loading. Paul Kopp from PK-Consulting wrote to tell us about his experiences with these services: “Zendesk looked like a fantastic way for us […]
Zendesk is seeking dynamic individuals who are committed to quality, customer satisfaction, innovation and creative thinking. Join our team and help expand our presence in the customer support marketplace. Rubyist Wanted We’re looking for a Ruby (on Rails) developer extraordinaire. The ideal candidate is a pragmatist who enjoys turning complexity into well structured, scalable and […]