Because newsletters can be fun

SSO for CubeCart Ecommerce Platform

April 1, 2009

UK based ShopDev has just released a Zendesk Remote Authentication script for CubeCart V4. CubeCart is an “out of the box” ecommerce shopping cart software solution based on PHP & MySQL. ShopDev is one of UK’s leading skin providers for the CubeCart platform and are releasing the remote authentication script for all CubeCart customers. From […]

LA Meet-Up Next Wednesday

April 1, 2009

Zendesk invites all Zendesk customers, partners and friends to the Los Angeles Meet-Up on Wednesday, April 8th at the Bodega Wine Bar in Santa Monica from 6pm to 8pm. The drinks are on us, the Good Karma comes from you. Please RSVP via the Facebook event page. See you in LA.

SMS Service Alerts with Clickatell (PR)

March 31, 2009

It's been some months since we launched our Clickatell Target in Zendesk, but we haven't really promoted the functionality. The Clickatell Target in Zendesk allows you to send out SMS Service Alerts to one or several phone numbers directly from a Zendesk trigger. So if you have people on duty but off site that do […]

Freshbooks Widget from Myndbend

March 31, 2009

The talented people over at Myndbend Multimedia have released a Zendesk widget that allows for time tracking in Freshbooks directly from a ticket page in Zendesk. You can get all the details from ApproveTime, their new web site dedicated to the widget. Gregg Barash from Myndbend told us in an email “Basically we needed a […]

First iPhone App with Zendesk Integration

March 19, 2009

The new iPhone app Finger by Hong Kong based Headnix, designed by our good friends at BeansBox, is the first iPhone app to embed Zendesk integration, making it painless for app users to submit problems or feature requests directly to the app publisher’s help desk. Finger turns your iPhone into a Chinese writing tablet, giving […]

140 Accounts in 18 Languages in Six Weeks

March 17, 2009

Just six weeks after launching internationalization support in Zendesk, 140 Zendesk accounts now have a customer facing support portal in another language than English. Thanks to the crowdsourced nature of the localization module and a very active customer community, Zendesk now supports 18 languages besides English: Spanish, Danish, Chinese (simplified and traditional), German, Italian, Portuguese, […]

Revisiting the Zendesk Buddha Machine Online

March 5, 2009

By popular demand we hereby repost the html snippet you can insert in your own page, to have the incredible online-version of the Zendesk Buddha Machine on your own web site. If you embed it in your web site or blog, do make a blog post about it and we will send you a live […]

Hit the Ground Running

March 4, 2009

One of Zendesk’s unique selling points is the ability to have an online customer care solution up and running from one day to the other. Signing up for the service is completed in minutes and if you can do with the standard processes and workflow that come out of the box, you can put the […]

Biz Success Seekers Take Note

March 1, 2009

We admit it. We’re suckers for these compliments. We love to make our customers look great just as much as they love their help desk. As more and more business moves online so does your need for providing excellent online customer care. Zendesk can help you look great online.

They Tweeted, Met and Gave

February 25, 2009

Two weeks ago Tweeters from 202 cities all over the world got together for an evening of fun and to raise money and awareness for charity: water. So far more than $250,000 have been collected for the cause, and the organizers are still counting. Get the latest update on the Twestival site. Zendesk was a […]

We know. It's a lot to take in.

Sign up for our newsletter and read at your own pace