Because newsletters can be fun

Meeting the Buddha Machine Parents

September 3, 2008

In Hong Kong Zendesk APAC manager Michael Hansen recently met with Christiaan Virant, one half of the FM3 duo – China’s hottest rock band and creators of the infamous Buddha Machine. “I am here developing the iPhone Buddha Machine App. Inspired by the Zendesk Buddha Machine Flash Widget. And working on Buddha Machine 2.0 with […]

Join us at BarCamp Hong Kong

September 1, 2008

BarCamp was born in Palo Alto, California in 2005. In just three years, it has become an international network of user generated conferences — open, participatory workshop-events, whose content is provided by the attendees — often focusing on early-stage web applications, and related open source technologies, social protocols, and open data formats. Including help desk […]

The Machine Sweeps California

August 29, 2008

The last couple of weeks the Zendesk Buddha Machine has swept through California bringing tranquility and zen to its many new owners. From top right: Cory, Mehrdad and Roger from 42, inc., Crystal from Twitter, Jacob from Mediageeks, Tara, Mitch and Nathaniel from SlideRocket, Scott from Laughing Squid, Brian from Castfire, and David from

Custom Fields Galore

August 23, 2008

This weekend’s update brought amongst other things solid extensions to custom ticket fields. Want to make your request form look like the support form over at 37signals or the Twitter form at GetSatisfaction, now you can. Add everything from multi-line text fields and checkboxes to regular expression fields to your submit form, and promote system […]

Market Footprint

August 21, 2008

Following up on this week’s post Zendesk World, where we could announce that organizations from 100 countries have signed up for a Zendesk account, we would also like to show the relative distribution of the almost 4000 customer accounts currently active. The map below shows how these accounts are distributed by country. Our largest market […]

Job Opening: Rails Developer

August 21, 2008

Zendesk is a small, fast-growing company based in beautiful Copenhagen and with operations all over the world. We are the builders of Zendesk, a sexy help desk that is well on its way to redefine the customer support industry. We are looking for a talented and experienced Rails developer to join us for a full […]

Zendesk World

August 18, 2008

It’s been 9 months since I made the Zendesk Nation post on our blog. Time for an update. As of today, we have accounts from exactly 100 different countries. Newcomers range from the wastes of Mongolia to the beaches of Bermuda and the geysers of Iceland. "Hello world".


August 8, 2008

??????????????????????????Zendesk – ??????? ( ??????RORCraft??????????????????????????????????????????? ????????? ????2008???? ??????????????????????????Zendesk – ??????? ( ??????RORCraft?????????????????????????????????????????? ????????? Celebrating Beijing 2008 To celebrate the Olympic Games Opening Ceremony today, we’re launching a Chinese version of Zendesk at The application has been localized using today’s tools for customizing web site text, email notifications and look and feel. Later this year […]

Blogosphere Buzz

August 5, 2008

We are overwhelmed by the compliments and praises we receive from our customers. And as the number of Zendesk customer accounts continues it steep growth, passing 3,000 last month, we also seem to get more and more attention in the blogosphere. In all modesty we would like to share with you some of the most […]

Integrating with Highrise CRM

August 1, 2008

If you haven’t noticed already, you can now lookup customer information in your Highrise CRM application directly from a Zendesk support ticket. Say you receive a support ticket from a Michael Johnson. This may be the first time Michael has contacted your help desk, but if he is a customer of yours you probably have […]

We know. It's a lot to take in.

Sign up for our newsletter and read at your own pace