Because newsletters can be fun

Web 2.0 Sand Hill Road-style

July 29, 2008

The place to be last week was the infamous yearly recurring Techcrunch August Capital Event. Zendesk was there too, and it was great to meet so many Zendesk customers at an event that literally is the Who’s Who of entrepreneurs, venture capitalists and press as of right now. Thank you Techcrunch for having us. Pictured […]

Thank You San Francisco

July 29, 2008

Last week we invited Bay Area customers and friends to an informal gathering at the Gordon Biersch in San Francisco. Thank you everybody who came by. We look forward to seeing you all again soon. Pictured above is Cory Levenberg, Founder and President of 42, Inc. a Berkeley-based information technology services company and proud Zendesk […]

iPhone Interface in Place

July 21, 2008

The initial iPhone views are now in place with basic functionality for browsing views and creating/updating tickets. We will expand the functionality for the iPhone in the time to come. Stay tuned.

iPhone Interface Coming

July 18, 2008

Yesterday Zendesk APAC manager Michael Hansen presented the new Zendesk iPhone interface at the iPhone Party Hong Kong. A big thank you to the organizers and sponsors for this great event and for inviting us. A special thanks to Belle and the team from Beansbox who as always did a terrific job. A screen shot […]

San Francisco Meet Up

July 11, 2008

Inviting all Zendesk lovers and aficionados, customers and partners, in the Bay area region to meet up in San Francisco on Thursday, July 24 from 6pm to 9pm. Zendesk will sponsor drinks and a little something to nibble. The event will take place at the Gordon Biersch on Embarcadero along San Francisco’s historic waterfront. Please […]

At the TechCrunch Pitch!

July 11, 2008

Last evening Zendesk participated in the TechCrunch Pitch! in London. The concept was to let a number of European startups pitch their companies in five minutes on 10 slides in front of an agitated crowd of VCs and people in the biz. That’s of course a terrible terrible concept conceived by an evil mind a.k.a. […]

New Billing Cycles

June 28, 2008

By popular demand we have implemented support for new billing cycles. A Zendesk account is by default billed on a monthly basis, but we realize that for some the monthly expense management trouble overshadows the advantages of small monthly bills. In addition to monthly billing cycles, you can choose between quarterly, biannual and annual billing […]

"37signals for Help Desk"

June 26, 2008

We quoted Om Malik in our press release last week. The origin was a piece on Zendesk he posted same week. We especially liked this comparison from his blog post: “Just like 37Signals offers you project management tools or hosted chat, Zendesk offers you a simple way to manage all incoming help desk inquires.” Often […]

Remote Authentication for Single Sign-On with AD Support

June 20, 2008

We’re very pleased to announce support for Remote Authentication in Zendesk. Remote Authentication allows you to bypass the built-in registration and authentication mechanism in Zendesk and instead implement single sign-on (SSO) relying on your own user registration or identity management system. The system comes natively with prebuilt SSO integration for Microsoft Active Directory (AD). By […]

Zendesk Secures $0.5M Seed Investment (Press Release)

June 20, 2008

Pageflakes Co-founder Christoph Janz Joins Advisory Board COPENHAGEN – June 20, 2008 – Zendesk, creator of the first and only true “Help Desk 2.0” solution, today announced that it has raised $0.5M from private investors. The group of friends and angel investors includes successful serial entrepreneur and Pageflakes co-founder Christoph Janz, who joins the company’s […]

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