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Live Chat for Website

Live chat for website

With the Zendesk Chat widget on your website, in just minutes you can be talking to customers, increasing customer satisfaction when you assist customers in real time.

Engage your customers

If you start a chat with a customer, that customer is three times more likely to purchase. Engage your customers and find the ideal moment to start that chat proactively by tracking them with Zendesk Chat.
  • Pre-chat form: Collect contact information from visitors before a chat session. This information help you develop a plan of action and prioritize customer interactions.
  • Offline forms: Potential and current customers from around the world can visit your website at any time. With offline Forms available on your website, customers are able to contact you 24/7.
  • Triggers: Behavior-based and targeted messages can help you reach customers. For instance, help customers complete a transaction by automatically starting a chat.
  • File Sending: A visual aid, whether it's a product guide, a screenshot, or an animated GIF, can sometimes solve a problem in seconds. Send any file to a customer to shed some light on the situation.

How Zendesk helps

See how Zendesk's chat widget can connect you with your customers. Try a free 30-day trial today.

Make every customer interaction count

See which Zendesk plan works best for you.

Join us for a live product demo

We'll walk you through the product family and answer any questions you have about Zendesk.

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