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Our leaders

To be the company our customers want us to be, it takes an eclectic group passionate about the customer experience. Get to know the people leading the way at Zendesk—one animal-themed offsite at a time.

Executive team

Chris Donato

President and CRO

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Tom Eggemeier

CEO, Board Member

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Craig Flower

CIO

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Adrian McDermott

Chief Technology Officer

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Annmarie Neal

Chief People Officer

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Shana Simmons

Chief Legal Officer

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Julie Swinney

Chief Financial Officer

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Shashi Upadhyay

President of Product, Engineering, and AI

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Colin Murphy

Chief Customer Officer

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Founders

Mikkel Svane

Founder Emeritus

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Morten Primdahl

Founder Emeritus

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Alexander Aghassipour

Founder Emeritus

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Board of directors

Tom Eggemeier

CEO, Zendesk

Stephen Ensley

Partner, Hellman & Friedman

David Erlong

Partner, Permira

Kelly Grier

Independent Board Member

Hisham Hasan

Board Member, ADIA

Hilarie Koplow-McAdams

Independent Board Member

Ryan Lanpher

Partner, Permira

Lila Tretikov

Independent Board Member

Tarim Wasim

Partner, Hellman & Friedman